Express Air Care
About the Business
Express Air Care is a professional HVAC cleaning service located at 1720 Guess Road in Durham, North Carolina. Our team is dedicated to providing top-notch services and ensuring customer satisfaction with every job completed. With our expertise and attention to detail, you can trust us to keep your air systems running smoothly and efficiently. Contact us at 1 (888) 308-6585 or (888) 857-8490 to schedule an appointment and experience the difference with Express Air Care.
Photos
Location & Phone number
1720 Guess Rd, Durham, NC 27701, United States
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
8:00 AM - 7:00 PM
Reviews
"Brent is amazing at what he does. He is very courteous and helpful. He will give you an honest opinion and give you options if need be. Will use next time"
"I found a carpet cleaner that was able to get the job done I spoke with Brent who did an estimate of my house and gave me the best deal that I can ask for, I love that he was thoughtful, quick , and was able to communicate throughout the process, I recommend everyone to come through to Duct guys service they will not disappoint."
"The company was upfront about the additional charges that would come beyond the Groupon. They advised that they would do an inspection prior to giving the final cost, which they held true to word. Brent was an AWESOME technician! Highly recommend!"
"We had a technician out March 9 to clean out our dryer vent duct. It's long so we had to pay extra for each foot. After he left air was still not coming out of the outside vent when we started up the dryer. We had an appliance repairman come out and he assured us the dryer was working fine and the vent was blocked up. See the first picture I included. Very clearly still clogged. We called and the repairman came back out. He was very kind, apologized and said he'd fix it. Unfortunately, as you can see with the second picture, he still didn't get everything. My husband ended up having to go under the house and do the rest himself by hand. Mistakes happen and this repairman JUST had a baby. He had an infant just a few days old at home. I can't imagine trying to work after being up all night with a newborn. So my issue isn't with him, it's with this "company". I called for a refund and the customer service rep told me to hold, left me on the phone for about 5 minutes then said "the manager will call you Monday" then abruptly hung up. The manager never called me back and they don't answer my calls or emails anymore. I'm not even sure if this is a real company. Their address is fake. The phone number on the website is different than the number on the receipt. If you call the number on the receipt it gets dropped after a few rings every time. The business name on the receipt is different than their website. They have no care for their customers whatsoever and clearly no care for their employees if they cannot get paid parental leave. We would take them to small claims court if we could find out what this business actually is (I assume they do this on purpose) because we paid A LOT and ended up doing it all ourselves. DO NOT do business with them!"
"Andrew was AMAZING! We were referred to the company from my dad who used them as well & had nothing but positive things to say about Andrew. We made an appointment & he was nothing but amazing! Super friendly, thorough, attentive, and helpful. We had our vents and dryer vent cleaned out and already can tell a difference in the air quality. I HIGHLY recommend Andrew & will be a customer for life!"
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