Smiley Cleaner Charlotte

"The cleaner was scheduled to arrive at 12pm on Friday 1/19/24, to clean our house but he didn't arrive until 4:30pm! He texted me at 2:30 pm to let me know he was an hour out but I guess he was two hours out! I called the company requesting that they deduct $50 off of my current bill due to the inconvenience. I was told that the rep had to check with the owner first and they would give me $50 off of my next cleaning. Why would I want to use them again when they were 4hrs late and this was my first experience with this company???? It took the cleaner nearly 8hrs to clean a vacant property that was freshly painted. I am not sure why it took that long especially when the services were subpar. I will not be using this company again because my experience was less than pleasant!!"

"Great service. My apartment not only smelled clean but it FELT clean. That light crisp air of cleanliness. They were prompt and polite. I’ll definitely use them again."

"I had my house supposedly cleaned about 3 weeks ago. It was supposed to be deep cleaning and I paid 500 dollars for work that was mediocre to say the least. They left the same mess on the side tables, coffee tables and the beds were not layed in the rooms and furniture was not dusted or cleaned. But the absolute worse was the attitude of one of the cleaners. I was sent a male and female and when I got to the door the male did not greet or speak when I answered the door. He just walked past me into my own home and started looking around. I was so taken aback and completely disgusted with his attitude. May be he did not think a black couple could afford paying him to clean their house. This company is all about wanting your credit card even before the work is done and they will charge u even before the work is done. I now know why. Total will NEVER USE THEM AGAIN. NEVER!!!!"

"I was extremely satisfied with their service. I don’t have a problem cleaning my place, but a deep clean takes a lot of effort and time and I wanted to outsource it. I was very pleased that Smiley Cleaner did a better job in a day than I could do by myself with weeks of effort. I felt like I was walking through a new apartment when they finished—will definitely hire them again."

"I highly recommend Smiley Cleaners for your business cleaning needs. They consistently provide exceptional service, surpassing my expectations every time. The team is professional, skilled, and respectful. They understand the unique requirements of a business environment and consistently deliver outstanding results.Their attention to detail is remarkable, leaving my premises spotless and inviting. Moreover, Smiley Cleaners is flexible, reliable, and responsive. They go above and beyond to meet special requests and address any concerns promptly. If you're looking for a reliable, efficient, and environmentally conscious cleaning company, choose Smiley Cleaners. They have earned my trust and gratitude with their exceptional services"