The Residences at Wakefield
12201 Oakwood View Drive, Raleigh, North Carolina 27614
About the The Residences at Wakefield
The Residences at Wakefield is a luxurious apartment complex located at 12201 Oakwood View Drive in Raleigh, North Carolina. This upscale community offers modern and spacious living spaces with top-of-the-line amenities, including a resort-style swimming pool, fitness center, and outdoor grilling area. Residents can enjoy the convenience of being just minutes away from shopping, dining, and entertainment options. With beautifully landscaped grounds and a friendly, professional staff, The Residences at Wakefield provides a comfortable and stylish living experience for its residents.
Photos of The Residences at Wakefield
12201 Oakwood View Dr, Raleigh, NC 27614, United States
Opening hours of The Residences at Wakefield
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
13:00 - 17:00
Reviews of The Residences at Wakefield
"Just moved in and it is great! Had a few issues on moving but they were resolved quickly. Nicer than we expected when we moved in. Hope this helps! 9/5/23 Update: would not recommend. We are stuck in a lease here now so we are for another year. Added on fees popped up for additional things I won't use. I already pay $25 for a valet trash service when I am 100ft away from the compacter. Mandatory. Now there is a $15 a month fee for receiving my packages through some new service. Never notified and mandatory. Tried asking about it prior to going in, nope limited to no response. Have a service issue? Ha! A month or so for repairs. Have a question that should be a quick call? No one ever answers that phone. We are here unfortunately but would not recommend to anyone."
"I have lived in five complexes and this is by far the worst experience I have had. I stayed in my apartment for 13 months. I had two maintenance requests in for weeks up until move out (I went to get screenshots of it but they deleted my tenant account). They make you park very far from your building with little to no guest parking. There was at least two roaches A WEEK in my apartment. When I requested extermination they advised they also lived on the property and “roaches are just normal here”. The maintenance man who came to my apartment for a leak shortly after my move in said that the team they hired to update the apartments did a very poor and cheap job and it shows. They only gave me 50 dollars of my security deposit back with no explanation and no way of contacting them. I left my apartment clean and no issues except maintance issues which I filed a month before with no assistance. I should’ve gotten my full deposit but am not shocked they found a way to cut off contact and just give me a portion back. The office staff is rude and does not care about tenants. The neighbors were just as bad. There were three shootings on my street alone, one of which the bullets had a polic marker right at my window for investigation. The office released a statement on the first one and then ignored the rest. They block of the one entrance to your road without notice and you will not ever get the help you need. I strongly advise you do not choose this location to live."
"Trying to submit an application but have questions and for a full day of calling non stop but no answer from the leasing office, just voicemail. Even email was a circle of "someone will reach out to you soon" with no further contact made, presumably automated response system. How are prospective tenants to communicate if the leasing office will not answer the phone to assist. Doesn't seem like professional business practice or a display of care for the applicants/ future tenants."
"7/28/23 Update: If you rent here, just know the management will NOT respond to anyone requesting a reference. So, whether you want to move to a different apartment, or purchase a home, the management of this apartment complex will simply ignore requests for references. You can pay your bill perfectly every month, and they won't give you the courtesy of responding to other folks requesting a reference. They either don't care, or they think if they don't provide a reference, you won't be able to move. Either way - it will become a problem when you try to move. 6/11/23 Update: things have really improved at this community recently. I don't lay are all of the maintenance issues dealt with quickly, but there seems to be more people moving in who care about the community. This property is nice, and the people seem very nice. However, after a month here, I still don’t have my dishwasher fixed. I even offered to buy a new one with my own money, but it’s not happening. Seems the maintenance staff is “short staffed” (though, reading reviews, I wonder if this is just the staffing plan). And “emergencies” have priority over non-emergencies. Seems reasonable, but it doesn’t appear as if the staff will ever have time for non-emergent issues. So, I suspect I will just have to do without a dishwasher and whatever other appliance may break (they are all quite old). I’m super disappointed, because otherwise, the property seems very nice. And I can’t say enough about how nice the staff are (Chuck and Meredith). Meredith always gets back to me when I reach out, and Chuck seems very earnest - just not enough “Chuck” to go around. Fingers crossed nothing else breaks. 3/8/2023 Update: I was notified of a response to my review from the property manager. As you can see, she offered to meet with me. I immediately contacted her, only to receive an automated response that she is out on leave. So, her reply below must be an automated reply. Seemed insincere, but I suppose it was really meant to manage optics for others reading this."
"I have now been with Bell Wakefield for two years, and upgraded to a two bedroom on the top floor with vaulted ceilings, a fireplace and stainless steel appliances. I absolutely love it here. The pool and rec area is beautiful and always well taken care of. Stephanie and the rest of the staff are fantastic. They are always available and will go above and beyond for you! ____________________________________________________________________ My boyfriend and I moved in Jan 6th and so far it's been great. I read previous reviews which were mostly negative but I don't personally have any complaints! Stephanie was very kind, and she is very attentive. I chose the Maple apartment and I have no neighbors above or below me which is awesome. Just a garage underneath me which we never really hear! they are currently understaffed so I understand when maintenance takes a day or two for my issues. But they are still very quick, we had an oil leak in our washer and they replaced it with an upgraded one within 24 hours! As far as my apartment, it's absolutely beautiful! Tall ceilings, new appliances, a fireplace! I am thoroughly impressed with this community! Other than that, I highly recommend Bell wakefield!"
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