Atria at Crabtree Valley

"Update to management: You had a year to respond to his requests for fixes and did nothing but make false promises, which is why he moved. Run - My friend lived here for a year and watched the place deteriorate month after month. Windows had no screens and could not be opened. The sliding door latch never worked. He had no heat for the first couple of weeks after moving in. The water heater died twice. Garbage piles up around the development The dog stations overflow with poop. Maintenance people come out and say they will return to fix things but never do. The office rarely answers the phones and if you leave a message they don't return it. They are good at giving you lip service. And watch out for hidden fees. That great deal you think you are getting doesn't exist."

"I’m sure it was a nice property at one point, but management let it turn into a rubbish heap. Weight-lifting equipment, broken office chairs, and random bags of trash enhance the landscape, and broken glass adds an extra ambiance of neglect."

"We wanted to tour these apartments and got there at 4:15. They closed at 5 and we were told they don’t tour within the last 30 minutes of their day. Very interesting that the office is basically only open while people are working and if you try and come straight from work it’s too late in the day for a tour. That didn’t give us much faith is how the community is ran so we decided to cross it off our list of options."

"I have lived here for two years and had nothing but issues. My water heater has broken 13 or so times, water leaks that take weeks to fix, any time I put in a maintenance request it would take days for them to respond. Most recently had to transfer apartments after a flood, and it took management 2 weeks to finalize the transfer. I had to keep emailing the manager for an update and often times would be ignored. She went out of town while in the middle of the process and left it to her new assistant manager who was not properly trained on transfer paperwork, but he was fantastic and worked with me every step of the way. He’s the only reason I got into a new unit by the deadline of my renters insurance. Would not recommend to move here as long as this current manager still works here."

"I was very disappointed in the management team at Atria at Crabtree Valley. My roommate and I scheduled a tour for an apartment that was available and had a $500 off July special. While everything looked good on paper that changed quickly when we drove over 3 hours for the scheduled tour. We received multiple confirmation texts/emails for our upcoming tour. Then the day of, we get a call (10 mins before our tours scheduled time) to them saying “they were cleaning the apartment could we come back when they are done.” We said sure and asked if they were positive the unit we wanted and were touring was still available, they said yes. We waited around Raleigh for 5 hours until we finally got a call that they were done cleaning but could we come look soon because someone was moving into the unit at 5pm!!! WHAT???!!! Needless to say we did not tour and don’t plan to!! Also when we spoke with the management they were very rude nor did they apologize at all. This was not a good experience for people so excited to move to Raleigh and really upset us."