Andover at Crabtree

"Such great new staff!!! Khalil really helped me negotiate my new lease agreement Not once BUT twice we were able to get my rent increase to a reasonable and affordable amount!! To God I give the glory because FAVOR just isn’t fair!!!"

"Absolutely beautiful complex ruined due to being ran by a brutally unprofessional company. We moved here February 2023 and have had nothing but issues ranging from noise complaints at 3 and 4am, cockroaches, drag racing on public streets right by the complex all day and night, neighbors screaming at us to stop fishing on the pond that the complex gives residents permission to fish, and many other smaller personal inconveniences as well. We have been trying to get out of our lease agreement for over 3 months now and this company will not budge regardless of if you are actually getting your money's worth/are actually happy with your living conditions. We cannot wait to leave and highly recommend looking elsewhere if you plan on living in this area. 1/5 rating."

"Nicole was very attentive and gave insight on all the smallest of details. I felt very welcome immediately upon my arrival as well as made aware of how things are done here! Definitely considering moving-in whenever that is… I appreciate the time and high amount of knowledge/professionalism from everyone involved in this process as well as the lovely nature surrounding the property. 10/10 recommend giving this place a look…your time and money will be well spent and invested very correctly!"

"I've lived in these apartments for almost 10 years. From 2014-2023. I can say that the roach problem has improved throughout that time frame. It went from seeing 2-4 roaches a week. To seeing 2-4 roaches a month. So I guess that's better. However the new/current management is ruthless when it comes to money. My aunt passed away suddenly, and my family needed someone to move into her house. I asked the rental office (after 9.5 years of being a loyal/on-time paying resident) if I could break my lease 2 months early to help my family out. They told me no. And it would be a buyout fee of $4500 if I wanted to leave 2 months early. Needless to say I stayed the final 2 months until my lease was up. Also, I couldn't to turn my keys in until the morning after my lease was expired (due to my work schedule conflicts). They charged me an extra $100 because I didn't meet their deadline. No empathy. No compassion. Just money. Finally, when I did move out, I paid a $95 express move out fee (that they offer) to avoid cleaning charges so I could get my deposit back. They still charged me for things like painting, countertop resurfacing, and Ozone machine cleaning. (Mind you I've lived here for 9.5 years). Overall this new/current management left a bad taste in my mouth. Especially for how much they want for rent."

"I came here recently for a tour and Spencer was my guide. He was excellent! I FaceTime my partner while we were touring and he didn’t have to but he included her in the process as well, double checking if she had any questions. As for the property it was very clean and well maintained. It’s nothing super fancy on the outside but the amenities look wonderful and the units were nice! For a great price too!"