Madison Glen Apartments

"I am very unhappy with this place… i just in my application on Sept 1 of 2023, i walked in and was told i was going to hear something back at the end of September, didn’t hear anything right, I’ve called and called and every time it’s another excuse. They even told me they had 3 fires in 1 week out there. So after calling numbers of times i said forget it and wanted my money back , and they said i can’t get a refund and that they will call me when my application is processed.. here it is January of 2024 and still no call. My friend applied a month after me and already got a call and approved.. this place should be shut down!!"

"I'm a resident here and the staff are on top of apartments issues. I have not had a issue if I needed ANYTHING fixed. No one enters your apartment WITHOUT notice. The only issue I find is not having a area for the kids to enjoy, yes it's a play ground but it's for babies most of the children here are 10 and up. Over all I love it"

"I came today and stopped by the office and a gentlemen opened the door for me which was very polite. The area looked clean my issue although was the office lack of information. They did not have any models available to show and i run the risk of applying and not getting the apartment. The young woman attending me was polite but did not know much of what she was talking about . For each question she had an “I guess.” “I’m not sure.” And there wasn’t anything available and I called again to ask if there might’ve been at least a two bedroom.... they don’t have one available either. So there’s a lot of “ I don’t know.” “Not available.” And her tone changed a lot over the phone so I don’t recommend to look here there’s plenty of options elsewhere ."

"to be honest i love the thought of this place but i been having trouble with the office since i gave them my deposit. the manage that was in the office before Sandra was great love her, but when the office management chance and Sandra became in charge its been difficult. let me start saying that the office hours suck. They are open Mon- Friday 9-5. one day out of the week you'll find that the office is closed. Sandra will be sitting in her office with the blinds open and you'll will find yourself wondering why the office is closed. If they need more help then hire more help. They have another lady that works shes great. i don't understand why she isn't in there more often. i rather deal with her then Sandra. The maintenance man on site is okay. every time he sees me he asks if everything is okay with the apartment, but i have had A/C problem with my A/C unit it stop working 5 times in on month. My carpet is starting to pull up ( i don't have any kid, dog, cat). My roof was has water damage. My drier stop working had to get them to replace it 3 times and it still does not work like it should to this day i just gave up can just run my clothes though the dry twice. all of this and i only been here for 9 months. to make things work i need a support dog. i notify the office about the me needing the support dog. Sandra told me don't worry about the i'm gonna get approved for your dog, whole week went by and i didn't hear anything about me being approved so i called the office no one answer went to the office and they told me other lady in the office and told me that Sandra will call me back. that same lady came up to my door say that they need some papers filled out. so i went to my doctor and got the note turn in on at Tuesday. that Tuesday Sandra was sitting in the office but the office was closed. i tried to get her attention through the window because her blinds was open, she could clearly she me i put the doctors note in the drop box. long story short the office was closed all week after that day and i might have to find another support dog. i don't suggest this place. look at the review and when they were review a year ago they were doing better because Sandra wasn't there."