SNIPES

"Stopped in to check what they had in stock, I was amazed by the selection and another 30% in top of the already disco"

"I order a matching set and they never call to let me know it arrive I had to call to check if it was in the store and they toll me Yes your order is here come and get it . We when inside and they had like 2 customers 4 employees and they had us waiting they was looking for it then they found it but only hoodie not the pants they had a tshirt instead of pants and the girls look like they was so tired only talking to each other and dint not care to finalize my order . I think they need to pay more attention to the customers and not there phones and be ready to help others and don’t roll there eyes when we ask for help."

"Best snipes I ever shopped at. Store was clean, staff was very helpful & respectful. The store manager, Dokairy was so kind enough to give me a discount and she is such an amazing team leader! Thanks again for the outstanding customer service. All this on a busy day?? Give this woman a raise!!!"

"Let me start this off by saying I have always shopped here in the past. So I purchased a pair of sneakers for my wife, when I purchased I asked if there was any issue returning them if they did not fit. They of course said no. Just bring them back which I did today. When I tried to return them I noticed the the girl inspecting the bottoms which I didn't care because my wife only tried them on. The girl then tells me the sneakers were worn outside and then cleaned I said no way because I was there when my wife tried them on and put them back in the box because they did not fit. She then called a manager who said they looked worn and I could not return them and had to exchange them. Which also makes no sense because why would you take them back at all if you think they are worn. So like I said I always shop here and did not want to start an issue. So I decided to pick out other sneakers. While picking out another pair I started looking at the bottoms and noticed that all the shoes on the wall looked worn and cleaned on the bottoms. I then pointed this out to the manager who now looked like she saw a ghost. She quickly changed her opinion on my shoes and issued a refund. She just kept repeating "I see what you are saying". So I then asked if they were selling used sneakers as new ones and everyone that was working went off and hid. I had somewhere I needed to be so I took my refund and left. Now I as I sit and think about this I believe Snipes is selling used sneakers as new or the employees are wearing the shoes around the store and then cleaning the bottoms and putting them back. Either way you may not be purchasing new shoes. And check your shoes before you leave because you may get stuck with them. Buyer Be aware."

"I love the selection of shoes and clothes but it wasn’t welcoming going in I’m super friendly so I was hoping to be treated the same I traveled 2 hrs from Mass to NY and when I got there it was pretty hard to find parking even tho there is parking in front of the business but you can’t expect anything more from NY it’s always busy there regardless all that didn’t matter because I got my AJ1s"