Trek Bicycle North Raleigh 10911 Raven Ridge Road, Raleigh, NC 27614

"As a relative newbie to cycling, I recently bought my first Trek bicycle at this store. They listened, advised, gave me a test ride, and boosted my confidence in owning and riding a Trek electric bicycle. Very personable and helpful store. I now have a place I am confident can help me if I run into any problems, and the personalized advice will make all the difference as to whether I enjoy my new hobby or give it up out of frustration. As an older adult, I need the reassurance that there is a place I trust that knows their bikes and will be able to help when I need it. Trek products are high-quality and in my opinion well worth the higher price tag over buying something online. I went that route first and lost a whole year of riding due to a product that didn't work and the frustrations of dealing with an online company."

"Nate, and the staff at this location are the very best. I had some work done on a barn find 1995 Diamondback BMX and they gave me a complete rundown on what it needed and what it would cost. Their professional opinion went such a long way even if it meant not getting as much business by explaining the situation from a value standpoint for the bike I brought in and helped me make the decision if it was even worth spending the money to have it restored. I ended up having them do some work on the bike and it's perfect. They are awesome and I will bring my business to this location every time. Thanks again guys!"

"Great experience having my kids bike fixed recently. All staff, especially Ken were super friendly and willing to help. I really appreciate in addition to fixing the chain so quickly is that they took the time to make sure his handlebars and tires were adjusted and fitting for him!"

"I recently purchased an FX 2 Stagger electric bike, and I couldn't be happier with my decision. From the moment I walked into the store, the experience was nothing short of exceptional. First and foremost, the electric bike itself has exceeded all my expectations. It's not just a mode of transportation; it's a game-changer in my daily life. The design is sleek and modern, and the build quality is top-notch. Riding it feels like gliding on a cloud, and the electric assist is incredibly smooth and powerful, making even the steepest hills a breeze to conquer. The battery life is impressive, allowing me to enjoy long rides without worry. I appreciate the attention to detail in every aspect of the bike's construction. But what truly sets this purchase apart is the exceptional service I received from the moment I walked in. The staff were knowledgeable, patient, and genuinely passionate about electric bikes. They took the time to understand my needs and helped me find the perfect bike for my lifestyle. Their expertise made me feel confident in my choice. The after-sales service has also been outstanding. Any questions or concerns I had were promptly addressed, and they even offered a comprehensive maintenance plan to keep my bike in top condition. It's clear that they genuinely care about their customers' satisfaction and the longevity of their products. Overall, I can't recommend this electric bike and the accompanying service highly enough. It has transformed my daily commute and leisure rides into pure joy. If you're in the market for an electric bike and want a top-notch product with unparalleled customer service, look no further. This purchase has been a 5-star experience all the way!"

"Wow! What a great experience buying our bikes and more ( helmets, shoes, etc. ). Sarah was amazing to work with. This was our first all in, bigger dollar bike purchase. We are in our 50’s and looking forward to biking adventures ahead. We highly recommend Trek in North Raleigh."