Star - Nissan Service Center - 40-20 172nd Street, Queens, NY 11358

"Andy, the guy who looks like Benson Henderson from UFC, has tremendously helped me out. He was able to figure out what was causing the noise when I make slow turns and was able to get it back in the lift and have it fixed in no time. I initially went here to get my transmission fluid changed and get my loose heat-shield clamps replaced because I thought that’s where the noises were coming from. I thought wrong. Andy was able to pin point that it was coming from the brake dust shield, which he got fixed for me in no time."

"My son took his 2018 Nissan Altima for inspection. Joshua L. told my son he need to pay $ 770.00 for rear driver side pad & Rotor other wise it will fail the inspection. My son just change pad & rotors few months ago. No noise, every things nice, no issue. I told my son bring car another place, but they don't want to give car without inspection. They did inspection & make it fail and charged $ 37.00. My son paid $37.00 and leave the place, I told my son go wright now ISSAC Auto Repair he will do your car inspection. Today is Chinese new year that is why place was not crowded , within 10 minutes finished the inspection and car pass the inspection got new ticker, pay only $10. I will say all friends and relatives don't go star service center. Honesty is the best policy. They are not honest."

"This is such a terrible place to be, and I bought inferior parts, nuts without threads, and said I was incompetent, and the customer at the front desk was talking nonsense. I've had enough of this place!"

"Very very bad experience. I found some water seeping on the roof of the car. I came over to check and found out that debris blocked the water outlet. After they cleaned it up, they actually charged $604. This includes $180 inspection fee. What's even more outrageous is that when I left, I found that the right turn signal was abnormal and the speed was extremely fast. They were closed at the time, so I called the next day and was told I could come over anytime. As a result, they said that the abnormality of the turn signal had nothing to do with them, and they were still going to charge me money. I tried to communicate with them because the turn signals were normal when I sent the car. As a result, customer service JOSHUA and the other man came over to argue with me. After inspection, they said that a part was dropped off and it would be fine to put it back. They never admitted that it was their mistake in their last job. No one apologized for their mistake or for the time I put in. What's even more ridiculous is that at the end they said they should charge me, but they didn't!!"

"Had an issue with the suspension on our Rogue. Called Star Nissan and they said I can just dropped my car anytime. Our service rep,.Joshua was also really helpful in providing us with timely update on the car. Will definitely take my car to them again for any service"