Cathay Express Transportation 63-112 Woodhaven Boulevard, Queens, NY 11374

"DO NOT USE THIS SERVICE. IT IS RUDE AND UNRELIABLE!!! Let me begin by saying that I used this service with a patient to bring him to and from a dr appointment. The driver was friendly and helpful, but the dispatch had poor communication. Also we finished the appointment early. The pick up was set for 4:15, but we finished early and the client called to see if we could get an earlier pick up, he was meant with a rude snarky dispatch lady. She kept telling him that the pick up was 4:15, and any question he asked she answered him in a rude manner with that same response. He then called med answering to complain about this service, but was told that we had to stick with them for the ride home. We waited until 4:15 but received no call about our pick up....I called myself and was told by another dispatch person it would be 12 more minutes..... we waited until 4:30 and nothing, so I called again and now I was told 5 more minutes. It is now 4:41and WE ARE STILL WAITING!!!! I believe this was intentional since the client complained. This is no way to treat disabled people. If you have a choice DO NOT USE THIS SERVICE."

"Patient, on-time and easy scheduling. They provided service when others would not and within less than 24 hours. Drivers were nice and helpful."

"Excellent Services, been with Cathy Express for along time. Thank you very much and please continue with my services with your company for years to come if and when needed."

"First time using the company to get my father to an appointment. The van driver arrived on time and was very polite and courteous during the short drive. He was nice enough to wait in the area and even stayed after the time we said we would be finished. Would definitely recommend."

"The Personnel at Cathay ( drivers, service reps, assistants etc.) we're all very professional. I've used this service twice now on recommendation by a friend who uses them regularly. They we're very punctual, knowledgeable about manipulating patient who was not mobile, courteous and professional . I would wholeheartedly recommend this company to anyone concerned with transporting a person/patient needing to be brought to an appointment but is not an emergency, as their title suggests. Ambulette, non medical emergency etc, call Cathay and you will not be sorry! Andy Echeandia, Brooklyn"