Dean's Transmissions

"Dropped off a loose transmission at the beginning of the year told me that the rebuild would cost $750 and it would take them 2 weeks I paid $665 upfront and 2 weeks later they hadn't even started on it this stretched out to 7 months they finally got it done and when it came time to pay he told me it was going to be $800 and claimed that it was always going to be $1,600 even though I have the old receipt and the old receipt shows the full price being 750 I only owed $84.93 but he kept demanding that I pay $800"

"I was very Happy with the service I received for my Transmission turn up. The Gasket, Fluid and Filter plus labor was very affordable. Deans Transmission on Skybo Rd Fayetteville North Carolina has been in the same business for over 25 years in the same location. Deans Transmission was highly recommended by my trusted mechanic. Aswell as others that I have known for years. They took my car in at 8:30 am I picking it up before 3:30pm . My car has over 190,000 miles and it shifts better than it has in a very long time. My other car is due . Well you know that I will be RETURNING TO DEANS TRANSMISSION for my Transmission Turn up on it. Custermer service is Supreme thanks for every thing Mr Rodney and Mr Phillip."

"After talking with a competitor of this business about getting a simple fluid and filter change and it would take them 5 days of keeping my car I called Deans Transmission on Skibo Road on a recommendation from Butch’s Performance. They told me to bring it down and they would be able to get it in and done that day. Picked up the car that afternoon and I must say that this car never shifted any better. Great job at a reasonable price. Did I mention the pleasure that was to interact with the people that work there. Mister Rodney at the front desk and Mister Phillip were both very professional and a pleasure to do business with. We now have a transmission and clutch service center that we will be returning to if we have any trouble in the future as well as our routine maintenance."

"Worst mechanic EVER!!!! Went in with my check engine light on my vehicle. When he finally put the machine on it and got a code for it, he didn't know what the code meant so I looked it up on my cell phone and told him what the code stood for and he said "oh okay that's what it is." Said it would be 740.00 and I'll be good to go. I got the money together and brought it back in. I dropped it off and caught a ride to my job that night and the following morning I called the shop to check the status of my truck. They said it was being worked on and they'd call me back. Which Dean, the owner, did and said it was running good, cone pick it up. After I got off work went to pick it up and he said I was good to go. I left out after paying the 740.00 fee. I took the long way home to make it wouldn't act up like before. And it did run good at first, but when I got half way home, the engine started doing the same thing as it did before I took it in. I turned around and went back to the shop. When Dean saw me, he asked what was going on? I explained it was doing the same as before. Her took my keys and rode it around. When he got back to the shop he said that he now knew what I was talking about with it riding rough. I asked him where do we go from here? His response was that I needed to come up with 1500.00 more to rebuild the transmission. I responded by saying what about the 740.00 I just gave you? He said that we took a shot and that wasn't it so now he'd have to rebuild it. I just looked at him with wonderment. He offended to have me bring him 300.00 more and that he would allow me to pay 100.00 a month til it was paid off. Why would I give this so call mechanic more money when you could not fix it the first time? How much trust can you have in a mechanic who doesn't even know what certain codes mean on a machine to check the one thing that you said in the name of your business that you do? I would avoid this shop at all costs."

"Took a 65 Mustang to these guys and they exceeded my expectations. I was told about their work through a very respected custom car builder here in Fayetteville so their reputation with other mechanics is outstanding! Other places would not touch an older car but these guys not only fixed the transmission but also took the time to fix a few other problems I introduced when replacing the engine; they did this because they thought it needed to be done at no extra charge. Once the work was complete, their followup and customer service was also outstanding. I cant get a strong enough recommendation to these guys. Great mechanics and even greater people. Dave"