Romeo Ford of Kingston Collision

"A month later and I still don’t have my car. I dropped my car off on November 12 th for some minor damage to the tailgate. I told the assistant manager when I brought the car for an estimate to not start the work until all parts were received since the car was perfectly drivable and the damage was only minor cosmetic. He told me to drop the car off in a week which was November 12 th and I still don’t have. According to them a part is on back order. There is no communication I have to call every week to see what the updates are. According to them now the part came in broke and now it’s on back order again. Exactly why I expressed to them not to take car until they had all the parts. I will never use this place again the communication has been down right unacceptable. They have done nothing to make this right. The rental I had was paid upto to $250 which would have been fine for the 4 days that the car was supposed to be in the shop for. It has taken me actually a month to write this review and I still don’t have my car."

"So thankful for these guys! Had two pretty bad scratches on my vehicle from lawless college campus parking. I arrived to the shop a bit early and their technician Keegan jumped to work right away. It took him 10 minutes top to make my car look like new! Highly recommend."

"I can not say enough good things about the Romeo Collision Center. They went above and beyond from start to finish. They set up taking my vehicle in so that it was worked on while I went away to get married and having it completed in time for me to get right back to work when I came home. The professionalism displayed by everyone there was unmatched and my car looks literally brand new. I'd also like to really shout out the Manager that keeps everything running so smoothly over there Keegan. He coordinated with me through out the entire process, even accounting for the 6 hour time difference. I can't thank the Collision Center and Keegan enough for making this so smooth and painless!! I'll never use another body shop and you shouldn't either!"

"I had an awesome experience with Romeo Collision Center in Kingston. The service and repair work were outstanding and quite reasonable. My car looked and even smelled like new again. The time in which the damages were professionally repaired was beyond my expectation. Even the rental car was taken care of. Thank you, Keegan and Staff! It was a pleasure doing business with you."

"Exceptional service and staff. My husband scratched a car bumper so we had to fix it for them, took it to Romeo Collision Center and Keygan managed to fix it within one day. The work was beautiful! People are very friendly and professional there. Would highly recommend  !!!"