Highlands at Cullowhee,

21 Idylwood Dr, Cullowhee, NC 28723, United States

"This place and Western Carolina Rentals is a complete scam. For the amount of money you spend to live here and you have absolutely no pool, gym, community center, etc, it’s ridiculous. They charged me and my 3 roommates $400 in cleaning fees after we had moved out when I know for a fact that apartment was always clean. Only positive was no paid parking. 3/10"

"Several issues including(missing furniture) when my son moved in and they were a bit slow to respond in the beginning. Once I reached Eric, he has been quick to respond and take care of most of the issues we had that were consequential. I can now recommend this complex, but I would visit the apartment before the move in date if possible. Update(4-18-21) I found out that the dog hair from prior tenants was not cleaned. I can no longer recommend the complex. My son tried to get it all vacuumed up but it was near impossible."

"Since the beginning we have had the worst experience. Pay too much for new poorly done apts. My son’s roommate experienced a toilet leak, which caused leaking to come through a vent on him and his bed. Called maintenance, but he wasn’t onsite. He was in another state, getting back no time soon. No property manager on site either and they never answer the phone that is on the website. Response time to apt was over 6 hrs. He was offered to sleep in another empty apt on the floor with no blinds for privacy either. What kind of BS is that and who would offer that to a renter. Can’t wait for the lease is up. Rent with caution. This was our only option this year and worse first experience for my son living off campus. I don’t even know if he ever got a dresser for his clothes."

"I've had a great experience with the new management. The apartments look practically new and have plenty of space. I've also never had a bad experience with maintenance. The most disruption I've had is hearing a weed whacker run once a week or so but you get that everywhere."

"Living here as been a nightmare honestly. Many problems time and time ago for outrageous rent price. Lack of communication from company since they are located in a different state. Be cautious of moving in here."