Walgreens 4408 New Bern Avenue, Raleigh, NC 27610

"Horrible. Was told by another pharmacy that this location had a rinse that was prescribed by my dentist, and my pharmacy confirmed it with them. Upon arriving, I noticed there's a sign that reads pharmacy is drive through service only from 4pm-10pm. After waiting for 20 minutes in the line, I was informed that they do not infact have the rinse. Thank you for wasting my time. I will be going to a local privately run establishment from now on."

"Stopped in yesterday after work. Got there at 9:20pm and went inside. Saw signs up at pharmacy saying drive thru is the only part open after 8pm. No big deal. Went to my car quickly and headed to the drive thru. There were 4 cars in front of me. Irritated but whatever. Took forever to get to the window. By the time I got to the window, it just turned 10pm. Lady is like we’re closed. I said I’m sorry but I’ve been waiting over half an hour in line. The tech then said oh yeah well I’ve been here 8 hours and we’re closed. I will be taking my business elsewhere. I will definitely be getting my prescription transferred to another pharmacy. Ridiculous at the horrible customer service. Wish I could rate this store a 0 star. This location will never see a dime out of me ever again."

"The pharmacy technician named Jeremy was very helpful when I got my covid vaccine yesterday. He had to show everyone how to do their jobs and was very patient with them. I recommend talking to him if you have questions. He was very friendly and knowledgeable"

"The pharmacy is terribly slow. Tried calling several times and half the time they would hang up on me the other half it’d take over 15minutes. My app also told me in progress and then last minute cancels my prescription even though I talked to someone on the phone and they told me it would go through. Only to come into the pharmacy for them to tell me that my insurance doesn’t cover the name brand and that they could put in the generic one but that it would take several days for it to come in."

"If I could give this place "0" stars, I would. Over the last three days, I tried calling the pharmacy at least 5 times because I had a prescription marked "In Progress" while one was ready. They always had multiple people ahead of me, and after spending hours of my time waiting for someone to answer, I decided to go in person. I drove up to the pharmacy lane and there was a janky piece of cardboard in the window. I sat there for 5 minutes with no one answering me, so then I decided to go inside. I went to the desk and was not greeted, but just asked what my last name is. I explained my issue and the employee had no idea what to do. Finally, I was told it is because they didn't take my insurance, although my other prescription was ready and covered by my insurance. They were unhelpful, didn't answer my calls, and borderline rude. Walgreens in general has gone downhill. CVS has my business now (they answered the phone within 2 minutes of my call)"