Baymont by Wyndham Sanford

"Better than I expected for a motel, especially for the price. The front desk personnel were very helpful, nice and friendly. Clean rooms other than the toilet seat being round on an oblong toilet. The bed was comfy. Love the Dove products. Would stay again if in the area."

"I recently stayed at the Baymont, due to my mother’s untimely passing. Grabbed up my brother from the house that he stayed at with our mom, and took him to the hotel with me the night she passed away. My brother hasn’t left the house in 2 years, since my dad passed away in 2021. I chose Baymont because of my budget and the location. The night our mother passed, we were checked in by a very warm and professional woman (wish I could remember her name), it may have been Andrea. The next morning, the same woman was very informative and helpful. That definitely helped my decision in staying another night. That next morning however, was a completely different vibe. I decided to stay another night and walked down to the front desk, and when I entered, I walked into the sound of laughter and people happily talking small talk (this vibe, I loved, and initially made me happy, despite having the look of utter sadness on my face). When one of the individuals noticed I was standing at the counter, they motioned to the person that had their backed turned to me that someone was at the desk (which is totally fine. I didn’t know if they worked there and I didn’t want to interrupt). When the woman turned around, the look of happiness quickly left her face and I was greeted with a cold, “hello”. Completely different from the merriment I walked into. I was then given a cold explanation of the rate increase, and made my booking with a third party. It went downhill from there for the rest of my stay. From an awkward encounter with Carrol (the front desk associate) at the drink machine, to her breaking down the continental breakfast area, making me feel extremely uncomfortable and not welcomed while I waited for my waffle to finish cooking, and when requesting a 12pm checkout for my final morning with the hotel (I stayed from Wednesday night, until Saturday morning, all the while dealing with funeral homes, family, memorial planning, and my mothers viewing), to be brought to the head of housekeeping for my floor (Priscilla), for Carrol to ask her in front of me if a , “12pm checkout alright with you?”, Carrol, then snickered at Priscilla’s response of, “It’s ok”. Housekeeping did a wonderful job and were very kind and warm. I can’t say the same for the front desk associate, Carrol. You never know what another individual is going through, and in the hospitality industry, it is very important to make sure that ALL of your guests feel welcomed and comfortable. My brother and I did not during the last half of our stay. We will not be coming back."

"Everything was great till this morning when the maid was blaring music outside the room at 8:00 am. Not cool at all and it pisses me off."

"Service was outstanding. I felt bad because it would have warmed a 4+ star if it weren't for the beds and the rusty toilet paper holder. I can help but think this may be an issue on the corporates side but Carol and her staff were excellent and accommodating. Beautiful blessed bunch of ladies!"

"This was the worst hotel room I've ever seen. It was dirty and had pubic hair all over the pillows and mattress. I don't recommend anyone staying here."