Kinney Drugs

"Literally, the worst pharmacy you could ever have to deal with. Call for a refill a day in advance, and you'll likely still have to wait over an hour for them to fill it. They can be out of a drug and still tell you they're working on filling it, and you'll wait a half hour before they tell you they don't have it. Literally go anywhere else you can even if it's more expensive. The extra cost is worth not having to deal with this company"

"It's really sad how your employees treat customers with defective returns 3 days after purchase I had a product fail I didn't have the packaging with me but had the receipt in hand and every excuse in the book was being used to not refund the money. Which they did after some argument Needless to say I will never shop at a Kinney drugs again!"

"Currently have been on “hold” for almost an hour now and all I want to know is when my prescriptions will be ready. Not to mention every single time I am there the pharmacy employees are so RUDE that I’d rather wait over 40+ minutes in the drive thru with my husband with me so when they try to talk to him that way he dishes it back. If you hate your job just stay home and be miserable there. And I don’t want to hear “oh they’re busy” because they’re not!!! They’re always standing around chatting with each other and I’ve seen it enough times while waiting for service in there to know this. Mine as well just shut this place down since nobody is any help here and is just incredibly rude! I’d give a ZERO stars if I could. BE BETTER. ITS 2023."

"TERRIBLE staff and absolutely never will bring my prescriptions here again. Told me they have to order the refill, takes a week, then call to get them. Nope, wasn't ordered. Wait a week, nope, wasn't ordered. Close down this useless store and keep it a parking lot, way more people would be happy!!!"

"From Indiana, I had to have emergency surgery here in Syracuse, and they called my script in to this place. Terrible front desk service. 6/7/2023, 8:22am. Girl on phone who answered was rude af. I mean rude. Wouldn't even let me finish my question before she straight cut me off and informed me pharmacy didn't open til 9, then hung straight up on me. Girl, you ain't cut out for this gig. Go, not be a people person, somewhere else in the back where no one deals with you, waaay less...preferably not at all. I'd give a zero if I could."