Walgreens,

929 Arsenal Street, Watertown, NY 13601

"Went in to add money to my cash app card which I've only done one other time. This person doesn't know how to do the job she was hired to do,so she says oh well it's my card that's the problem. Not the fact that she doesn't know how to do it and then we called another person over and she doesn't know h I w to do it either....."

"Fatima is a gem! The cashier that was on today was super nice as well. I went in there with my daughter an was having a few issues with my rewards and Fatima instantly fixed it. Very patient and professional."

"I called pharmacy to check on a prescription from which I received a text stating when script would be available for pick up; however after speaking to Erin( who by the way was aggressive and rude to me on the phone) was informed my script was not there and she couldn’t believe I had received a confirmation at all. She was not helpful at all. I will do everything I can not to have to deal with this location at all in the future. Unfortunate because I have had excellent service at all other walgreen locations."

"From out of town & was short on my meds to finish my road trip ,I called the Pharmacy & Erin was very empathetic & went above & beyond to help me replenish my prescriptions, picked up the next day & all is well ! Got give this Walgreens Pharmacy 10 stars **********"

"The pharmacy closed on a Friday because they sent their staff to the other store across town. One day they didn't have my script ready so I told them I would be back the next day. The next day I went at 11am and they hadn't even started on the script. I had to stand and wait. Then the cashier couldn't get her password to work on the register so she had to find someone else. They are always very nice but you can tell they are short staff. The girl waiting on me was trying to take care of me and answer the nonstop ringing phone and the drive through. They need more help but no one seems to want to work these days."