Schrader's Garage 686 South Clinton Avenue, Rochester, NY 14620

"I am from out of town and my daughter goes to St John Fisher College. She was having car troubles, and she took her car to Schrader's Garage. A 21 yr old college student walked in not knowing what to ask because she does not know too much about cars. They stopped what they were doing, were very polite and took a minute to take a look at her car. She left the car overnight so they could do a thorough inspection the next day of what could be wrong. Dan reached out to my daughter the next day and texted her pictures of what they found that was causing the problem. She was then able to pass that information back to me in Buffalo, NY. Dan and I then talked about it and came up with a solution. I can't thank Dan and his team enough over at Schrader's Garage for all their help. They were very honest all the way through, and we had a great experience working with them. So, if you have a student with a car at college and don't know where to take it if it needs service, I recommend they bring it to Dan and his team."

"Schrader provides reputable service and quality repair, and they have earned themselves a customer for life. Not only do they properly troubleshoot and diagnosis the issue you are experiencing with your vehicle, but they will also talk to you about the issue. I initially took my car to West Herr Ford, close to work, to have them look at my Fusion due to me experiencing a vibration/jolting feeling while maintaining highway speed. West Herr came back to me saying that my torque converter was cycling on/off and main support was bad. Recommendation being a new transmission, $5-6k replacement. Opted to get a second opinion with Schrader, whom I've had service my vehicle before. They conducted a thorough investigation and determined that a misfire in cylinder 2 was occurring. Ultimately a fuel injector was replaced, among other components, and my car is back to normal. I called West Herr to discuss there findings some more, and was basically told that the onus was on me because I mentioned transmission, so therefore they investigate linearly and nothing else. Glad I got a second opinion, as a transmission replacement would A not fix the issue, and B due to the age and mileage of the vehicle I would've most likely sought the purchase of another vehicle instead."

"Schrader's is the best and I trust them. They are honest and don't try to sell me parts I don't need."

"I've been taking my car here for about 5 years, and I could not be happier! Not only is Schrader's reliable, efficient, and trustworthy - they also communicate transparently through the whole process - repairs, pricing, inspections, preventative measures, billing, etc. It's so nice knowing I can trust anyone on the staff to take great care of my car. (Plus, if you're like me and know next to nothing about how cars work (lol) they explain everything really clearly in a way that is understandable without being condescending.)"

"Excellent locally owned shop. Thorough car inspection with detailed notes and pictures, which was also sent to my phone so I could review at any time. Knowledgeable mechanics who actually care about the products they recommend, and actually personally using what they recommend. I've been disappointed with my dealer service center experience recently, and I will be choosing Schraders from now on."