Mavis Discount Tire 2310 West Ridge Road, Greece, NY 14626

"Worst experience ever I won’t take my car again to this place the broke my lug nuts and they expect me to go to other place to get it fixed, like come on you brake it you fixed it simple as that!!! But I won’t bother again stoping to this place!"

"Went into Mavis in Greece on Westridge Road today 12/23. I spoke to Mike because I was having some issues with my tires that I had gotten almost a year ago. When I came into Mavis to get new tires I didn’t have the best experience as I did today! There was a few issues when I first got the first set of tires back last year but one thing I will say is Mike has made my opinion about Mavis and even wanting to purchase new tires again after a year , change in a matter off a smile and the first few minutes into our conversation! What a different experience! If there was more people like Mike, in the auto industry, it would make it easier for people like me and others who don’t know much about cars. He took his time to explain everything to me. He updated all my information that was totally incorrect in the system and made sure that I checked the paperwork to ensure everything was correct this time. Unfortunately, Mike wasn’t the person I dealt with a year ago and I wish it had been and I’m glad to see his happy face at 8 AM in the morning, Smiling, joking, not miserable like most people who wake up at 8 AM to come into work. Thank you Mike for being the best part of Mavis. Overall, if I could say anything, you guys have a great team, there with Mike and I was truly honored to meet him today and to have had the great experience that I did! Although, I did not purchase new tires again today, but I will be back next week to get them done, and I hope it’s on a day when Mike is there that they can get me in because, like I said he made the world of a difference in a customer experience! Sometimes we give up on companies way too fast and then we meet people like Mike who can make a huge difference. Again, as I mentioned before, you are Truly a great person and Your customer Service skills are above and beyond what I had ever expected when I walked in there this morning. I can honestly say that when I go back, I know this time I will have the best customer service experience and mechanical service that I should’ve got when I first went in there last year! Thank you all and have a happy holiday.Mike You Rock!"

"I liked em. I needed 4 new tires, alignment, and oil change. They told me up front the cost, and how long. It happened just like they said. Also let me know my front brakes are still pretty good. Saved me some money for now. Good folks. I'll be back."