Liberty Ford of Fayetteville

"I wanted to share with everyone how courteous, professional, and informative Patrick is within the Super Duty office. He went over and beyond in assisting me through my maintenance needs. I can't say enough of how his customer service displays a positive reflection on Liberty Ford. Thank You Patrick."

"I am giving a one star because I did have a couple people here trying to assist me. This dealer proved to me that it is all about the money, not the customer. Earlier this week I was working with the staff there through the internet and email to purchase a Ford Maverick, would have been a present to myself for my birthday which is today, and the financing was taking a little long in order to try and get the payments to where I needed them. The finance person suggested she try the next morning to reach out to one other person to try on a better rate. After not hearing anything I reached out to someone for an update. Late in the afternoon I received a call from the finance person stating that the Sales Manager, I believe Jeff, had sold the vehicle to someone else not realizing a deal was in progress. I have bought enough cars over the last 30 years to no better. This is the first time in all my car buying experiences that I have had a car sold out from under me. Of course, they apologized (not the sales manager) and attempted to look for another one with no luck. If you decide to deal with this dealership, make sure you go there in person so then your business might mean something to them. My advise would be to find another dealership. Disappointed veteran."

"⭐⭐⭐⭐⭐ I recently had my vehicle serviced for an oil change at Liberty Ford Of Fayetteville. The experience was top-notch from start to finish. The staff was friendly and knowledgeable, providing excellent customer service. The service was prompt, and they took the time to explain the details of the oil change. The waiting area was clean and comfortable, making the overall experience quite pleasant. The technicians were professional, and I felt confident in the quality of their work. I appreciate the attention to detail and the efficiency of the Ford service team. I will definitely be returning for future maintenance needs. Highly recommended! They Took care of my GT350. Charles G."

"Awesome crew and impeccable service, came into service dept with fuse issue after going to Lafayette Ford where had recently purchased. Lafayette wouldn't attempt to help me resolve issue stating leave my work truck full of tools in parking lot for 2 weeks and then couldn't gaurantee could repair. So called and Liberty Ford made me an appointment on the spot. Not only did they find fuse blown for trailer use but also repaired recall while was there in only an hour. I didn't know what to say but was well beyond grateful. They truly went above and beyond after several dealerships wouldn't even attempt to help me on my business vehicle. It's truly a shame you do business with dealerships and won't honor any customers. Running a business and having my 2021 Ford F250 supercrew in good working order is detrimental to survive. I didn't have to explain this to Liberty Ford as they made statement these trucks are produced as working trucks and all components need to serviced with upmost urgency to keep our country's economy going. I thank them truly as visited/made appointments at many dealerships to be told not priority and wouldn't even look at truck when was only one fuse blown. Thank you Liberty Ford."

"Great sales staff and awesome buying experience. I would recommend Liberty Ford to anyone looking for a vehicle. Got me in and out and to the payment I wanted to be at in no time! Going to enjoy my 2024 5.0 Mustang for a very long time!"