Bank of America (with Drive-thru services)

"do not bank here worse customer service. I politely left went to Wells Fargo had a wonderful experience. A friend told me she had a bad experience with bank of america also"

"It's not the friendliest bank. My husband and I came to deposit cash into our business account and they miscounted the cash. And later, they called to credit us. Sure, mistakes happen and are completely fine. They were not apologetic or friendly about it, particularly the one male manager. And frankly, every time I go there, there’s no hello or a simple greeting. I should've realized this from all of their previous reviews its low for a reason. If you're miserable at your job, then find something else to do because it's clearly showing through your customer service."

"I'm an existing customer. I have tried to call this branch and speak with someone 4 different times, and no one ever picks up. There is no other way to inquire other than to go into the branch. Why do you have a phone number if you never answer your phone? This is odd behavior for a branch of one of the United States' largest banks."

"One star for the 1 in 10 times I’ve had an ok experience. This is not just the worst BofA location I’ve been to, but, without a doubt, the worst bank location I’ve been to in North Carolina. I feel like they’ve tried to make improvements with finally opening drive through window but the atmosphere is still Friday casual everyday and customers feel like a bother and a nuisance to the establishment. While I understand staffing constraints, I do hope things improve at such a populated location."

"My husband made a deposit, and the $ showed as partially available immediately and the rest would be available the following business day, which is pretty standard. The next day I log into my account and there is no record of any deposit. I call BofA corporate, and they cannot find any record of the deposit. Tellers are clearly into some shady business here. I suggest using another branch."