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AX Armani Exchange
5373 Kings Plaza, Brooklyn, New York, United States
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About the AX Armani Exchange
AX Armani Exchange Brooklyn Kings Plaza store, located at 5373 Kings Plaza in New York, is a trendy and modern clothing store that embodies the brand's urban spirit. Explore the latest men's and women's collections, along with stylish shoes and accessories that will elevate your look. Book an in-store appointment for a personalized shopping experience and stay up to date on the season's trends. You can also conveniently pick up online orders at the store or return them within 14 days if needed. Visit AX Armani Exchange at Kings Plaza Shopping Center for a chic and fashionable shopping experience.
Photos of AX Armani Exchange
Space 248, Kings Plaza Shopping Center, 5373 Kings Plz, Brooklyn, NY 11234, United States
Opening hours of AX Armani Exchange
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
11:00 - 21:00
Saturday:
11:00 - 21:00
Sunday:
12:00 - 19:00
Reviews of AX Armani Exchange
"very bad customer service the employees are very rude they walk behind you so you don't touch your clothes apart I'm going to change a piece and the cashier checks it as if you were wearing it and at the end says that you can't change it without a receipt It is the only store that you pay with your card and you cannot change with it ohh and people with children do bother to enter because the children treat you very badly"
"As soon as we went in, workers were telling us not to touch any of the shirts or sweaters. So how are we going to check them out to see whether we like them? They were extremely rude. Left without buying anything. These kind of staff members will only make you lose business."
"Very rude staff. Didnt let us shop in peace as they were telling us not to touch the shirts. How are we supposed to buy the shirt if we cant even see pick it up and look at it to see if we like it or not. They were just looking to start problems. Definitely needs new staff who have respect towards customers"
"Extremely disappointed with my experience on 05.25.23. The lady was super annoyed when I asked questions and had an attitude when I asked to bring another item to compare! Armani Exchange brand should not be associated with bad service, and it's a shame that this store is ruining its reputation! Employees that are hired to work with customers should be well-trained to avoid situations like that."
"I don't know why these chains operate this way in the Brooklyn locations. I saw this gorgeous bag on the mannequins in the show window and here was my first experience of stepping into A|X in Brooklyn. First, the bag was not on the racks anywhere, so I found a very helpful gentleman, looks like the floor manager, to retrieve the bag from the mannequin. I decided to get them both, one for my girlfriend. The price was not on the bag so he had to hunt a bit. It was $160ea. Went to the checkout. Waited for the two females to acknowledge me and stop talking to each other. She asked me for my email address without explaining anything. So I asked, why? She said I'm a VIP member. I still don't know how I became a VIP member but I then gave her the email address. But she couldn't type it because her nails were so long, she passed me the device to type it myself. I survived COVID-19 and I'm freakishly paranoid about unfamiliar surfaces. This really bothered me. This checkout process was long and annoying. The cashier next door is talking to her, the floor guy came talking to her. At one point I asked her a question, which she said, sorry they're talking to me in my ear.... Then she didn't inquire my question when she was done. Do better in Brooklyn because outside of Brooklyn your standards are high. So why? Update: 5 days from original post of 2 stars Today I decided to use the bag. It's a knapsack and I hand held it instead of wearing it on my back...then POP, broken, just like that, the metal hook is broken. The missing part is nowhere to be found so I am left to assume it was sold defective. I am beyond words right now. But will return and then...not return. Like I said, do better in these parts. Update: I returned the bag, 16 days from purchase date. I did not find the receipt. That turned out to be an issue, although I had the card I used to pay and I was allegedly now a VIP member. Anyway, I told the cashier I needed to return the bag as it was defective. She wanted to see. Then she said, oh we're not taking that back. I then enquired, so who's taking it? Me? She then summoned the same gentleman who had taken the bags off the mannequins. Apparently he should not take it back but because we can't prove who damaged he'd take it... LOL. That's wild. Even if I hadn't left the store with damaged goods, it's 3 weeks and the metal buckle is broken..I didn't rip it or spill coffee on it, the METAL BUCKLE was broken... Like, aren't you guaranteeing nothing on the quality of your product? Anyway, cashier couldn't find my name. Turns out the last cashier entered it starting with a K and not an X, even though I gave her the credit card to copy the name. Final scenario, the bag was out of stock and I settled for something else. Horrible first experience. Never me again."
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