PMG Auto Center

"Been a long time customer. Brought my Jeep in to swap out 2 tires. While doing the balancing on one wheel they used a strong chemical to remove weights and it ate into the painted portion of the wheel as well as the machined part of the alloy this is the second time that they damaged a rim on me. NEVER AGAIN"

"Excellent service ! Great prices most important honest professionals! Highly recommended"

"PMG Auto & Tire Center - Unfortunate Experience. Recently, I had an experience that I was not happy with at PMG Auto & Tire Center. I visited their center to replace a bald tire and get an alignment after having some front-end work done at another local shop. However, when I arrived there, they informed me that they did not have the same tire that I had but had something similar. They suggested that I should get two new tires instead of one, and I agreed to their suggestion and ordered them. They promised to have the tires delivered by the next day by 11 am and assured me that they could get the job done by 2 pm. However, later, I decided to call the original shop where I got my tires, and they confirmed that they could provide me with the same tires I had before. Consequently, I decided to cancel one of the tires I ordered from PMG. I called PMG at 12:30 today, as they had promised to call me at 11 am but failed to do so. The person who answered informed me that the tires were in stock and that I could visit their shop immediately for installation and alignment. However, I mentioned that I had canceled one of the tires yesterday and preferred to come in tomorrow as I had a prior commitment at 2:30 pm. Despite my explanation, the person on the phone continued to complain about the canceled tire. I reiterated that it was canceled and didn't matter if they messed up and still ordered it. Eventually, he convinced me to come in for the installation and alignment of the one tire, and assured me that I would be finished by 230pm without any issues. Upon arrival, the service provider was insistent and complained about the additional tire.Despite my willingness to proceed as long as the task was completed by 2:30 pm, the worker indicated that it would not be possible. Accordingly, I opted to return another day. The owner continued to pressure the worker until he eventually promised that the job would be done on time. However, upon checking the progress at 2:30 pm, the tires were still being installed and the alignment had not even begun. Despite their assurance that the alignment would only take 20 minutes, I had to leave and attend to other commitments. After calling back at 3 pm, I was informed that the alignment was about to commence and would be completed by 4 pm. However, due to prior engagements, I opted to postpone the alignment and return another day, even though the car was already on the lift. Unfortunately, the owner disagreed with my decision. As soon as I arrived at the shop, I demanded that they take my car off the lift and remove their tires, and refund me so that I could go elsewhere. The owner started yelling at one of the workers, blaming him for saying that the job would be done, when it was actually the owner who had pushed the worker into making that commitment. Despite his loud and aggressive behavior, the owner refused to come out of the shop. He threatened to call the police, but after waiting for five minutes, I decided to call them myself because I felt like he was just playing games. When the police arrived, the shop owner finally took the tires off, but only after insisting that there was no damage to the car and that the lug nuts were on tight. I pointed out that the police didn't have any mechanical skills and hadn't even touched the car, so there was no way for them to verify that the lug nuts were properly tightened. After a heated argument, the shop eventually refunded all of my money. However, based on my experience, I would not recommend this shop to anyone. Their behavior was shady and they lie a lot."

"Went there because I was losing tire pressure and suspected that there was a nail in my tire. Went there and everyone was super friendly, the guy checked all of my tires and found the nail in my tire. He plugged it and put it back on my car so I could go back to work. Great service, great price and I was in and out in 20 mins. Will definitely use them again."