First Horizon Bank

"I WILL NEVER USE FIRST HORIZON EVER AGAIN!!!! I have had nothing but problems out of them ever sense i opened my account. I was told that i could add my husband to my account as long as he had a passport from hia country because we are waiting on his greencard that has already been approved. They said that it was okay.. then 2 weeks later they called n said they needed another form of ID such as an ITIN . So we paid 260 to do his taxes and get a new ITIN. THEY HAD HIM SIGN AN ITIN PAPER AND NOW THATS STILL NOT ENOUGH and they are closing my account."

"Ive been with First Horizon for many years..I have always been treated great UNTIL the last month or so when the staff changed. Today was awful...one teller I had 3 transactions and a car was at the drive through. ...a lady got up from her desk walked over and told the person in the car she only had one teller. OMG poor customer service!!! She should have taken care of the customer. I wanted to wrap the big red braid around her lazy neck!"

"The crew at First Horizon Cedar Bluff is amazing, friendly, and helpful. If you go there regularly, they will know your name and greet you personally. They have helped me with some complicated account issues, and have gone the extra mile in getting my banking needs met."

"The people at First Tennessee Bank Cedar Bluff have been taking care of me for years. They are cordial, patient, and very helpful. I find it hard to believe someone would find their service to be anything but 5 stars. I’m a customer for life !"