State Employees’ Credit Union

"Great bank with good customer service."

"A simple neighborhood bank that everyone loves. Short lines, quick service and lots of smiley faces."

"Loan officer Lendl likes to not pick loan requirements even though I’ve paid off numerous accounts with them and hold a current mortgage account with SECU. She ran my credit and then claimed that my secu payment history showed two payments made ten days after due date and denied my request. I have solid credit so I just went and got the money from their competition. She could have avoided running my credit is all I’m saying if she just gonna turn me down anyway."

"the staff there seems to be very nice and friendly. although there are a few bad apples who make everyone else look very very bad. I have heard from other friends and family members and also coworkers who go to that bank. they all say the same thing. that you should not go to this particular location and that the staff there is not as good as they could be. my personal experience, I went to go get pre-approved for a loan. I was in dire need of moving out and finding my own home. I was told that I was not approved for my loan. a fact that I later found out was false.I understand people make mistakes, I was upset but I didn't hold it against her. I then go on to have two more transactions with the same employee, and each time she neglected to take care of my situation which caused me to miss out on buying the home that I wanted.this would make the third time that she has "dropped the ball" causing me to miss out on an great opportunity. I go on to work with another employee at the same branch and got the same type of negligent unprofessionalism, it really made me feel like they looked at me as a number and not a person. it also made me feel like they didn't care about my future or well-being. a person's money, family, house and financial status is not something that should be played with tampered with or taking lightly. I will not be using this location anymore. great company, terrible branch"

"I strongly advise you to take your financial and family business elsewhere. I walked in with an intact and positive relationship with a stepmother after my father passed, and I left with a broken and irreparable relationship AND subsequent lawsuit. Mistakes were made by my father who was mentally and physically compromised, and because of 'legal loopholes', Allison proceeded to step in to our family business and not only destroy the relationship I had with my stepmother but also cost me hundreds of thousands of dollars. I still hold SECU financially responsible for that loss. I have filed complaints. I contacted board members. I did everything I possibly could, and they STILL chose to NOT right their incredible wrong. The day that this incident happened, I was also treated incredibly rudely by Allison. I had barely begun to grieve over my father - my last parent - and the fact that I had to endure more of a legal nightmare perpetuated by SECU and their overstepping is just unforgivable. Of course they say she was 'doing her job', but this is simply a lie. If you value your family....if you value your money....go somewhere else."