Crossfield Heating & Air Conditioning

"For many years I have used Crossfield for all of my heating and air conditioning needs. Their recent installation of a new hot water heater was done flawlessly; sales support from Mark Stevens was excellent, highly effective in communicating our options and following up with a timely proposal. Installation by Matt and Rob was efficient and extremely well done. Their front end call support is always courteous and responsive. I highly recommend the Crossfield team!"

"We met Bart a couple months ago for a quote on a new service. He was a great first impression! Today, Brian, Mike and Eric came over first thing this morning and installed our new furnace. The entire experience was perfect! No harassing or annoying sales calls while we made our decision to fix or replace our furnace. Brian, Mike and Eric were friendly, happy to be in our very cold house, and replaced the furnace. The only noise we really heard was them paling around, which was great. They treated our home like their own. We will always be Crossfield customers. Thank you!!!!"

"Mark Stevens came quickly to give us an estimate for a new heat pump and air handler. He explained everything thoroughly and made sure we were aware of the Fairport Electric and federal tax credit. Crossfield was able to promptly install our new system. It only took about about 6 hours for the old one to be removed and the new one put in. Rob S, Mike and Brian did a great job. They made sure we knew how to use the new system. We are new customers and very pleased with Crossfield."

"I would highly recommend this company overall. I did a bit of research and thought I knew what heating system I wanted for the house. Mark Stevens came out to the house for a consultation and I told him my plans on adding a multi-split. He went through the paces and walked the entire house (including the attic & basement) and let me know the challenges associated with installing this type of heating system given my home. He stated it could be done, but there would be considerable expense & maintenance. He then asked a series of questions to determine exactly what I was looking for and offered a solution that not only addressed our heating needs, but also took care of our hot water issues (our hot water heater was too small). All this while saving us tens of thousands (this is not an exaggeration) over the system I originally sought. I can't say enough good things about Mark. Once the furnace was ready to be installed, Matt, Harry, Eric, and Brian arrived promptly at the scheduled time and removed the old system & hot water heater and installed the new system. The install was seamless and they ensured all systems (heat & hot water) were functioning as they should. They system looks great and functions exactly as promised! As a bonus, they left their workspace spotless! I am impressed by the entire company from the first contact with their office (by telephone) to Mark to the installers, Matt, Harry, Eric, and Brian. Fantastic Job! I would highly recommend!"

"Our old AC stopped working. We called to attempt to fix it our unit and they were there within an hour. I was given the options and chose to replace the unit. Jordan gave me all the information I needed in choosing the right unit for us. Installation went very smoothly. Rob Sandman arrived on time and was very polite. He completed the install and clean up much quicker than I expected. The initial repair man, I believe named Tyler, and everyone I’ve spoke to on the phone were all very friendly and very easy to work with. Very happy we went with Crossfield!"