Mark's Automotive Center 229 Vischer Ferry Road, Rexford, NY 12148

"Took me too long to write a review. Honest, dependable, reliable great work. As others have said he will give you fair options for repairs. I Just had a hole in my subaru subframe and have a feeling he may have been able to offer me a different option however with an older car,. and nationwide part shortages i decided it was time to trade in for new. If you have an older car especially this is the mechanic for you , but even if you have newer he's worth a visit. best mechanic around."

"This is the best mechanic shop I’ve ever been to. I started using Mark’s auto about 2 years ago when my radiator in my 08 Honda Accord suddenly exploded. I called around and this shop ended up taking my car in and replacing the radiator and did excellent work. I’ve been going to them ever since and the repairs have always been fairly priced. Mark actively tries to find an option for repairs that are both of great quality and affordable for me. I highly recommend this shop to anyone who wants a honest mechanic who cares about his customers and doesn’t overcharge."

"Unfortunate experience all around. Did not wind up having them do the work. Recommended $2,500.00 for front end work on a ball joint replacement and tie rod (?...can't remember exactly) and another $1,100.00 on rear brakes (e-brake included). I know the cost of the work will not be a few hundred dollars but almost $4,000.00 seemed high. When I broached the subject over the phone with the owner, they became defensive, to put it nicely. He welcomed me to check pricing elsewhere and told me to write down the parts he'd be replacing to which I replied I wasn't able to at the time. I then asked for a formal estimate and was told he'd need to charge me $40-$50 for that. I replied saying that i've never been asked to pay for an estimate of work...ever...in 30 years of driving. Asked again if he was truly concerned about collecting $40 to risk losing almost $4,000.00 in business and a new customer...said he wasn't...that was booked up for 3 weeks. Fair enough, Mark, best of luck in the new spot and to those you serve."

"Mark's Auto was recommended to me many years ago. Have used his service for a number of different issues. They are reliable, friendly I trust his work. Gives you options and not just trying to make it the most expensive."

"I brought my car to Mark’s when I heard grinding in my back brakes. I used to use Daigle automotive but Mark’s bought the business so I went to Mark’s. My family members recommended him too. I dropped the car off the night before and in the morning Mark called saying I needed back brakes, rotors, and calibers. He recommended them for the front too. The estimate was about $1225. He said the calibers in the back were sticking. I felt this to be a high estimate, so I called another auto shop, explained the issue and asked what they thought. They said calibers rarely stick. The car is older and I wasn’t sure if I wanted to dump that much money into it, so I went to pick up the car and get a couple other estimates. When I got there, I was charged $18.00. Mark didn’t even provide an estimate. I had to ask that the estimate be given to me in writing and told them that I have never been charged for someone to give me an estimate. They insisted I pay the $19.80. I did take the car to another place and had both front and back- rotors and brakes replaced. Calibers we’re not needed. I have been driving the car for 3 months with no evidence of calibers sticking. This saved me $500. So while I wish I could say I had a good experience here- it was all around shady. Just a heads up. You might want to get a second opinion before forking it over."