Keystone Automotive - Albany

"Can say much! They have me on hold at the phone for long time. The have a huge warehouse. And there is no customer service. Finally found a worker that was doing nothing, i kindly ask him for help. He was just a wall, soulless and with 0 empathy to create a better feeling in their customer They can have every single part of what i need. But with their working ethics i wont go ever again. They have workers that there to eat snaks while you ask them for help. Sad picture!"

"Thank you for taking back my replacement rim after hours today, I greatly appreciate it after a 45 minute drive. Things like this are why I get my used parts through LKQ, have never let me down."

"Great service and tge part was in stock...saved me $140"

"They never answer the phones and when they do they put you on hold for over 20mins and when they do answer they send you to someone else and then back on hold again ."

"Found a hidden gem! My appraiser gave me a ridiculous allowance for a bumper cover for my mazda impreza. He said if I bought one and sent in the receipt he would adjust the amount my insurance company pays me. I drove directly to the door, made my order and had the bumper cover in my car within 1/2 hour. Excellent service and great price! And I saved over $100 on shipping by dealing with a local business."