Mr. Tire Auto Service Centers 1480 East Ridge Road, Irondequoit, NY 14621

"My car died at an intersection on East Ridge Rd. today in the middle of a snow storm. I called AAA, then Mr Tire, to see if they could fit me in, they said bring it in! Tow truck dropped me off and after taking care of another customer, got me in, replaced my battery and I was on my way. This is not my first time at this garage and the reason I keep coming back is because they always explain what is wrong and my options to correct. Andre, the manager, is always very helpful and very knowledgeable. Jan Englert"

"Andre Stewart was great help. Thank you for your great outstanding customer service, really appreciate you and your fast service."

"I had to come into the City for a Dr. Appt. I live 1 hour away. My brakes were acting funny and I pulled into Mr. Tire. There were two employees working there and the young man at the desk checked out the car and fixed it for me. I highly recommend Mr. Tire on E. Ridge Road."

"Lost a weight and took my vehicle in to have my tires rebalanced. After the first attempt I had some improvement but still a slight shake at 60mph. I went back three days later and had them try again. They told me one tire needed an additional weight on the front drivers side. An employee test drove my vehicle and said everything appeared fine after this, however nothing had changed. Went to another shop and they informed me every tire was off a quarter to half ounce and after they rebalanced my tires the shake was gone. When I went back to let the people at mr tire know they had failed to do a simple balancing the tech who had personally test drove my vehicle didn’t show any remorse, nor did he look surprised. He told me only that the manager wasn’t in and he couldn’t handle a refund. He can’t handle balancing a tire, and while I was sitting in the waiting room the second time, the gentleman waiting with me said they had put the wrong oil filter on his vehicle and that’s why he was there. There are many tire shops on this stretch of the road, choose anyone but this one, it’s full of ineptitude and poor service."

"Exceptional service! I trust Andre and John to take care of my car like it was their own. Always friendly, timely, and honest. Only place I trust to take my car to and always a reasonable price."