Clar's Elmwood Automotive 870 Elmwood Avenue, Rochester, NY 14620

"Noah was beyond helpful !!! Always kept me posted, involved, and most importantly comfortable. I took in a 2011 Chevy Malibu that was not able to change gears. He said it was a transmission which Is costly but the reassurance he assured was breath taking. The fact he received a transmission that was defective, called told me about it outside of just putting it In was a breath of fresh air knowing he actual took care of his customers and I’m not just another job. Rare in 2023-2024. I would highly recommend and we are definitely locked in if any issues in the future for any vehicle !!!"

"Rip off artists. I came to these guys for a check engine light issue. Instead of diagnosing it themselves they took what I told them Autozone said the issue was and replaced a part that didn’t even need to be replaced and when I came back to tell them the check engine light came back on they told me “not our problem because we didn’t diagnose it”."

"They are VERY short staffed!!! They take on too many jobs, so when they promise your car to be ready, they are unable to deliver on that. I have dropped my car three times and within a week and each time it's a problem or an excuse as to why it can't be done. Parts that usually are delivered in a.m. now delivered later, missing parts from the order, won't have enough time to complete the job so it goes into the next day. Very Frustrating!!"

"Wade and Joe are the most honest mechanics in Rochester area. They deserve more than 5 stars. They go out of their way to keep prices down and really dig deep to find the root of issues. Did an amazing job on my Dad's T-bird. Top notch customer service from Noah as well which is more and more rare these days. Highly recommend them!!"

"Wade and his crew treat me with respect and make me feel like a valued customer every time I step foot in the door. My reason for being there could be as simple as a oil change, or complex like a motor job. Regardless, they always keep me informed on the status of my vehicle and answers any questions I may have. I recommend this shop and their services to all my friends and family and encourage you to do the same. It’s an easy 5/5 Stars for me."