Bruegger's Bagels

"It was good the people were friendly. The Asian lady who was there maybe a customer was funny. Only set back is parking g during rush hours parking is hard does not have a dedicated parking lot. But over all its good.."

"I went to Bruegger's for morning breakfast. I received extremely fast and friendly service. I was greeted promptly and I was thanked for coming and was even told to have a wonderful day as I was leaving. The food was nice and fresh. The store was extremely clean and I was happy to see the dining room open to customers."

"Great bagels and spreads. Good sandwich options. Service is relatively fast but not always organized. The location has fallen into disrepair and tables are often dirty so eating in isn't a great idea"

"Placed a mobile order online. Paid extra for what I ordered and I guess they didn’t have the item and it was substituted without contacting me. We drove back for the woman that works there no name tag on to give us a whole attitude and says “what do you want me to do” Maybe you should contact the customer to see what they want instead of trying to assume and not even tell them that the order wasn’t correct??? $34 for four bagel sandwiches to be not what I ordered was extremely disappointing!"

"What a shame.. I grew up here on Union street. I'm back home visiting family and friends before I leave for my next venture. What a mess it this location is inside. Very sad to see the best bagel shop in the town turn into a shop that I believe with be my last time seeing how the upkeep has taking a turn for the worse. Seeing how they have shut down in-house dining you'd think there would be more time to keep the inside clean. It looks disgusting and I'm not sure if I want to eat the bagel I just purchased. Overall, very disappointing experience being back for the first time I'm 4 years. These photos are taken from the customer's view. The panels above the menu are where the employees make the food. It looks like dust, grime and other unhealthy practices fall into the food line where you order the food. In elementary school we took a field trip to see how the bagels where made back in the early 2000s. I could only imagine what the kitchen looks like since the lack of care from the customers view is currently. What a shame. (In response to the owner) Spotless seems alittle too extreme..how about the basic standards of the food industry.. I wonder when the last time a food inspector has been there..although, from reading your response it seems like no wonder your business looks the way it does. Doesn't seem like you understand the basics of your own establishment. Very sad."