Tim Hortons 1250 University Avenue, Rochester, NY 14607

"No matter what time of day I get coffee they're always there for me! Every person I've interacted with at this location has been so sweet to me and I can't thank y'all enough, your workers deserve the world!"

"Whomever was working there today (Nov. 5) deserves at least two bonuses. I received my bagel with cream cheese and it had more than 0.5 MM of cream cheese for once. This made my entire day and I appreciate it immensely. If not a raise, a bonus!!"

"Yeah I go to this Tim Hortons at least three times a week and they don't know how to make a cup of coffee to save their life The coffee itself tastes like dirty water. They need to learn how to brew a pot of coffee . unfortunately If this didn't happen the last seven times in a row I wouldn't have made this review"

"last time i was here i had to get my order remade 3 times and got attitude, i finally talked to a manager who finally fixed the issue. i decided to try going there again because it wasn’t too big of a deal, i just received my food and realized my sausage is pink and raw. i do not recommend this location."

"There’s a lot I can say wrong about this specific Tim Hortons. This location is the worst one I have ever been to. As I have experience working in food service, I understand if you run out of things. But what I don’t understand is why these items still show up in the app when they don’t have them? I had ordered a mixed berry smoothie, and a blue berry bagel. First problem being that they couldn’t find my order.. when i have it on my phone to show them. Then they try to tell me my order was the same as one that was on a receipt when it wasn’t what I had just said my order was.. tell me how that adds up? When i finally do get my smoothie, tell me how it’s a completely different color than the one my boyfriend had gotten. Terrible service. Go to dunkin instead. Never ordering here again."