Subway,

1650 Richmond Ave, Staten Island, NY 10314, United States

"I went to order a sandwich today and the manager made me wait 10 minutes to order and then told me they don't accept coupons and then 3 different sandwiches I tried to order he said he didn't have the right ingredients to make any of them . Horrible customer service. Avoid at all costs if you value your time and decent customer service"

"I had placed an order for pick-up, but unfortunately, it was mistakenly given to another customer, prompting the need for its reconstruction. During the process, an older employee inquired about the sandwich's contents, and when I requested extra mayo for one of the sandwiches, he responded with a disapproving tone, remarking, "Jeez, How much do you need?" while shaking his head. (I had already paid for the additional mayo through the app.) As he proceeded to prepare my second sandwich, I asked for a generous portion of banana peppers. He informed me that he could only provide a limited amount, yet he did include a satisfactory quantity. I then requested a slightly larger portion, but he expressed reluctance, stating, "I am only permitted to give you eight." (Once again, I had paid for extra banana peppers through the application.) I am disappointed by the service I received, as the establishment is typically known for its amiable staff. Moreover, they seemed to be in a hurry to expedite my departure from the premises due to their high workload. Additionally, the beverages I received were noticeably lacking in carbonation, rendering them disappointingly flat."

"Won’t chop salad. Even though it’s on listed online and the chopper was in my line of sight. I stopped the order and they wasted product. Should correct your employees to save the sale when they can before this loss of revenue and product happens again."

"How is it that they lure you in with nice coupons that come from the company but when you try to use them they say we cannot except those for some lame excuse. What a rip off they are and the full price foot long is not cheap your better off going to a local deli at that point cause the meat is better and they actually fill you up this subway is subpar and a outright SCAM."

"Went inside. The guy was preparing a sandwich for a lady. He gave me a cold look, as if he was saying "great, one more dam customer". I noticed the guy's mask was there just a decoration, not covering his mouth or nose while preparing the lady's sandwich. I got out."