TGI Fridays 829 Merrick Avenue, Westbury, NY 11590

"I had Hailey as my server and she was amazing! She was so sweet and was able to get our food out as soon as possible! She kept asking how everything was and made sure our drinks were always filled. Would definitely come back if we were able to have her as our server."

"I miss this place! I use to go here for lunch with my sisters, but life's been so busy lately. Plus, I'm on a strict diet these days. I did go here for take out but I stick with the side orders of veggies and salad. The only negative experience I had here in the past was having to wait for a table but it was a Saturday night. But It was worth the wait. The waiters were nice and always checked on us."

"Food was as expected but the service definitely lacked. My server had over 8 regulars who she knew and served well. She made sure they had drinks and their food and conversation was great, I on the other hand, ordered two drinks (sitting at the bar BTW) one a coke and one a margarita. The coke was fine the margarita, not so much. I sat there directly in front of the cash register where both her and her partner (who was working a different section of the bar) walked right up to with two (2) empty glasses over 5 minutes and NEITHER asked if I wanted another drink, did I need anything. Eventually I stopped my waitress and asked her for a refill. The Cajun pasta was good, the bread was delicious and the bathroom was clean. Grab another waitress and it's 5's across the board."

"The steak was undercooked and salty and that was from the regular menu. Overall the food was terrible. The drinks that I order just so happened to be from the happy hour menu which I wasn’t aware of and the glasses was filled with ice all the way to the top, so basically they give you a glass fill up with ice and a splash of whatever drink you ordered, I took 3 tips of the drinks and it was done. When I asked the waitress if that’s the usual way they serve the drink I was told well it’s $4 for the drinks that you ordered so that’s why it’s like that and she gave me an attitude. I know it’s not her fault but when people spend their hard earned money at a restaurant/franchise they should be able to receive a decent drink at minimum. Don’t waste your money going to this location."

"Ordered online pick up for a thai, mango SALAD. A salad has lettuce in it...I open the bag and see they threw a handful of stale nachos and some mango/corn/avocado. Thinking it was just a simple mistake, I go back and say to the worker "you got my order wrong, i ordered a salad". The man looks me dead in the eyes and says "This IS the new salad, it's a new menu item. It comes with nachos, no lettuce". Super bewildered, I just walked away and attempted to eat the very sad, pathetic "salad" since I was starving. Check the website, check the item description. They are serving customers a "salad" with stale nachos and believing thats HOW YOU SERVE IT. This is an operational issue with the restaurant....how can staff not understand what a salad is? It's so bewildering. I've never experienced something so fundamentally wrong on something so simple, my brain hurts."