hofbrau river front hotel 8949 North Main Street, Helen, GA 30545

"this place doesn't even rate one star but has to to post a review. my wife and I arrived to check into our room and found it freezing cold. the near bathroom mirror was gone leaving adhesive on the walls. the room was also filthy. I told the front desk this was unacceptable and wanted a refund. I was assured the owner would be back later and do a refund. after driving several hours to get be there we were tired and found a decent hotel. I'm still waiting on the refund I was told was coming, but hasn't so far. I'd rather have had a good experience with this place but can't recommend it and urge you to stay away. the owner will rip you off!"

"The room was absolutely awful. There were bugs and when we woke up there were spiders on the wall. It was like living a horror movie . I strongly recommend that you do not go to this hotel. It is the worst hotel we have ever stayed in . We were out of there by 6 am you couldn't even take a shower because of the water not staying at a constant temp instead it was really hot to really cold. So if you want a room with bugs spiders holes in the wall then this is the hotel for you"

"I don't often leave a bad review, but people should know what they're getting into. Yes, it's on the river. That's the positive side of this review. In room 14, there were bugs in the corners of the room. The light in the bathroom wouldn't come on. The bathtub was filthy. The water wouldn't even get to luke warm. The riverside door wouldn't lock. We would have been better off sleeping in our tents."

"Never again!!!! My husband and I paid almost $500 for this room due to the fact that it was October Fest. First, we got there, checked into our room.....which was filthy, we ran water into the jacuzzi tub which was also dirty just to see if it worked. It didn't. So my husband went to the office to tell them about it. The maintenance guy came and looked at it and confirmed it was a broken so we were given another room.....also extremely dirty. The jacuzzi worked but there was a huge brown ring around the tub. Again, we paid almost $500. The continental breakfast consisted of apples, oranges, instant grits, instant oatmeal, pre packaged muffins and honey buns, and the frozen sausage biscuits. For the amount of money we paid we should have gotten a full course breakfast. I'm not sure where the photos of the rooms in this hotel online were taken but it definitely wasn't at this property. False advertising is putting it nicely. If you want a good clean, quality place to stay DO NOT GO HERE!!! We will never come back. I have no idea how this place could ever pass any inspection to stay opened. It should either be condemned with or completely remodeled."

"I love the location with beautiful view of river. A very good restaurant is in with this hotel, and they provided entertainment all day that maintained an appropriate noise level and ended at 10:00 p.m. They allowed us to keep our small pet (only certain rooms so call before). Generally friendly staff, and rooms were generally clean. Some updating of bathrooms and bathroom flooring would make this a more aesthetically pleasing accommodation. Adding a clothes rack would also be nice. Also, a little outside work around A/C units would be helpful. Overall, we had a very good stay."