Siena

"horrible customer service will never ever go there also the quality of food gone down"

"Overall a pretty good experience here on a busy Thursday night. Upscale vibe, very nicely designed, and most seats are within booths, making things more intimate. The food itself is kosher/dairy/Italian but elevated and modern (most reminiscent of Cipriani). There were some service and other issues, but the fundamental premise is good. Trendy crowd, great location, good food. We ordered family style, got eggplant rolatini, hen of the woods (grilled mushrooms topped with parmesan and pesto), and the mushroom salad (more of arugula topped with charred mushrooms and farro). We also got two pizzas, the dough of which was very impressive and made me think what kind of oven they have back there. We got Margherita and, you guessed it, more mushroom and goat cheese (which was excellent, and topped with truffle oil). The tuna steak came with a peppercorn crust and red wine glaze that was excellent, even good well done. Branzino was very good as well. The fettuccine Limone was good, reminiscent of Lil Frankie's, but with some kind of green mixed in. Overall a heavy emphasis on mushrooms, but we didn't mind. The real critique here is that they seemed to be missing a maitre'd or real manager to handle the crowds that were coming in at 9pm. The staff was hardworking, but unprofessional. They first told us we didn't have a reservation (although we put down our credit card), then told us our 9pm reservation was made for 9:15. Recommend using Resy, OpenTable or a similar service. There seemed to have been 3 different groups all with a 9pm reservation, and only a single open table. We had a reservation for 7, but they seated us on a 6 seated table. They asked us "tap, bottled or sparkling" - we said tap, but they kept bringing us bottled. $37 for 5 bottles, or $49 with tax and mandatory 20% tip. Would not happen at a more professional establishment. Could use some work here. Cost was $160 per couple including tax and tip for family style, sharing mains and a bottle of wine. Not bad and pretty good value. Dessert was excellent, especially the ice cream brownie thing."

"Delicious food and great atmosphere! The fish and pasta are the best in Brooklyn. The other reviewers who are mad when they walk in without a reservation and are told they can't be seated don't seem to understand that this is a small restaurant with limited seating. Just because you see some empty tables doesn't mean they are available. If you didn't make a reservation, don't be surprised if you're seated at the bar, especially on a Thursday or Sunday night. It never bothered me to be seated at the bar because I understood when I walked in without a reso that I may not even be seated."

"Great restaurant highly recommended. We actually planned on visiting another restaurant nearby but ended up here, glad we did. It was lunch time which means the place wasn't full and servers were very attentive, we actually ended up asking for the dinner menu which has some additional pasta options (menu was provided graciously). Decor is nice so is ambiance and more importantly food is great and authentic, everything we ordered was amazing."