Rainbow Shops,

89-18 Sutphin Blvd, Queens, NY 11435, United States

"i came here at 7:26 and they had close the door not letting anyone in when on google and on the door it says they close at 9 !"

"The worst customer service I ever experienced anywhere. The staff was beyond rude to me and my sister. We simply wanted to purchase one shirt. And both ladies at the cash register saw us patiently waiting and still wouldn't ring us. The lady in front of us was still shopping and the girls at the cash register made us wait for them FIRST!!! this doesn't happen anywhere!! To make a customer wait for the person in front of you to finish shopping before checking them out is discrimination. They refused to ring us out without putting us through hell. The staff at this store have no idea how bad they are and how it affects the strangers they interact with. I live in this area and will make sure to let people know. Please educate the staff to be respectful of all races and religions. This is NYC. Enough is enough."

"I never write reviews, and I don't wanna look like a Karen.. but the customer service was so bad. They don't treat their customers very kindly and me and my sis were stared down every time we shopped as if we were gonna steal something. Then I had to return shoes and they treated me even ruder. I returned everything with the tags and in only once tried condition and they insisted the item was damaged. It didn't make sense, but I wasn't gonna argue. But then they went out of their way to chastise me for not trying it on in the store (I couldn't try them on that last time because they were trying to get us to leave as they were closing). I shouldn't expect much from a Rainbow, but they were cold and rude about such a little thing. As big as this location is, I'm never going back."

"This place has horrible customer service. I tried to return only two items, both items didn't fit me and one of the items was damaged. The "so called" manager refused to give me a refund or store credit because the tag was missing, even though I showed her the receipt of the purchase I made, literally the day before! Some stores still give you a refund, even when the tag is missing. I asked the manager to write her name down on the receipt and she refused, when I told her I was going to contact support to make a complaint about her. I contacted support several days ago and no one has gotten back to me!"

"This large female clothing store is conveniently located in a great neighborhood. The staff members are friendly and supportive. Their prices are lower than other stores and attracts plenty customers. They have petite sizes through plus sizes. This is a high traffic area and parking is available nearby at paid parking lots during the week. Buses and trains are available nearby."