Sunflower Cafe- Lawrence

"I ordered with my friend a few kind of dishes. One of dishes we ordered didn’t have any flavor and it was very blunt. We asked to put some seasoning on it and the waitress called the manager which made us feel uncomfortable since we also talked to her about the matter. He told us he cannot do anything with it and that’s how they season it. in the end he did refund for that dish, but my friend also ordered milkshake and returned it twice to add some sugar or sweetener, and still wasn’t satisfied. The waiter called the manager again, and made us feel extremely uncomfortable again, it’s not like we didn’t wanna pay. We have no problem but they made us feel like we just wanted to return the food which wasn’t true. We had no problem to pay for order we ordered, I will not come back to this café!"

"Food is consistently good at this restaurant. Anything you order will be made fresh. Quality is there and taste is too. Portions are generous. Around $115 for 4 people ordering mains. Arrived around 9:30 pm right before closing and staff was still nice to us even though no one likes to delay closing."

"I ordered on uber. My delivery came missing my drink. I spent $50 on the order. When I called sunflower, the manager was very rude, blamed uber for the error, when it was the stores error, was not willing to correct this error, and hung up on me. When I called back, a different person answered the phone. When I requested to speak to the manager, he said "speaking" until i asked for his name, then conveniently he was no longer the manager, then he passed the phone around till I got the actual manager (the one who hung up on me). When I asked for his name, then and only then did he come up with a solution. He told me to re order it on uber and that he'll deny the charge. That was another lie because I reordered it and they did not deny the charge. All this for overpriced, just ok food. That's the last time I go to sunflower. Rude, unprofessional, inconsiderate of the customer!"

"I experienced an issue with my takeout order from Sunflower where one of the items was missing the salmon it was supposed to come with. When I contacted Sunflower about it, I was surprised to be accused of lying, even though I was being accused while I was standing there looking at the incomplete dish while the employee was telling me it was definitely there. Never in my life have I experienced worse customer service which is why I took the time to post my first ever google review. I suggest checking your takeout order thoroughly before leaving the store to avoid being accused of lying about something missing in your order."