Dunkin' 16804 Jamaica Avenue, Queens, NY 11432

"This place has very bad service . I went there for a strwdrgn refresher. The way I drink is 75% refresher base with no ice no green tea only refresher and I use my own water on the refresher base. There was a boy who is deny to give me like that."

"Came across one of the nastiest staff members I’ve ever met at any place of business. I’ve never seen a man roll his eyes in rapid succession while asking me what I wanted. We’ve never met before and I’ve never seen him before but yet the attitude was just as stale as certain products. When I then asked for an item he said due to us closing soon (47 mins from closing ) he was not making it. Which the whole time he rolled his eyes. I would love for cooperate to review the tapes and witness the ridiculousness of it all Todays date is 10-15-23 and he was I assume on the closing shift. I will be reaching out to HQ as well. If I wasn’t who I was I would have received different treatment. Fill in the blanks."

"one of the worst customer service experience I had I had told the worker I need to CATCH THE TRAIN.STILL THAT PERSON DIDNT BOTHER TO MAKE MY COFFEE SOON still I had to wait. If you couldn’t make it soon then why took my order. Every Bengali people like you should not run Dunkin’ Donuts. Because of You guys bangladeshi people are getting bad in-front of the foreign people. I had to leave without taking my ice coffee. Nobody bothered to say wait please don’t go. But never coming back again"

"The lady on the counter with electrifying energy, knows almost most of customer by names and greeting them in great manner. “ Speed , vibrancy and service by heart “ that’s what this people are ……"

"I ordered a grilled cheese, and the bread quality was bad. It was stale and had a sour taste to it. When i asked for a refund they said they couldn’t and they said they can replace it. So when they replaced it, they gave the same bread as last time. Never coming here again."