Dunkin' 13328 Springfield Boulevard, Queens, NY 11413

"Called because there were several small pieces of plastic, looking like pieces of the cup or cover that they use, in the strawberry coolatta. The person answered the phone as if at home. I had to ask if it was Dunkin Donuts. The person sounded unconcerned about my complaint and didn’t even apologize. A person’s digestive tract can become blocked if this is something that is ingested frequently. A situation like this might be why some have illnesses of unknown origin. This drink was bought for the purpose of cooling down the body. I brought it to their attention in good faith, but the person’s attitude is why I had to post (some of them seem to have a chronic attitude problem in that store). I just consider this another reminder of why not to eat out. Smh. Unfortunately, I do not recommend anything that they have to prepare for customers. Imagine someone who doesn’t pay attention to what they’re eating. Smh"

"Literally 10 minutes ago. Dude serving the coffee with no gloves. Before he makes my coffee I see his finger in the cup with no gloves on. I asked him to change the cup because of that and he’s like “ I had my finger in the cup miss? You’re right” with an attitude. Idk what he did after he changed that cup but the lady on the baskin side sure did with that smirk on her face. Never going back to this location. Unprofessional."

"Staffs are great. Wait time for the children in the morning who stop to get their breakfast is to long. My Grand daughter had to walk out leave her order. Was getting too later for her class. I had to drop her off then go back to buy it and took it to her school for her. Need more workers in the morning rush hour during school days."

"Very disrespectful they don't listen to they get your order wrong and when I say something them they roll there eyes and walk away I also snatch things from your hand."