Dunkin'

"I usually go to a different Dunkin but this morning I decided to stop by this one on Ralph Ave near Ave M. I was appalled by how rude the woman taking orders was. She was a younger, Middle Eastern woman with glasses and a hajib but she didn't have a name tag so I don't know her name. I watched her start multiple orders with "What do you want?" When it was my turn to order, I said good morning to her and she responded with "What do you want?" I really don't want to think it's because we were African American but the woman behind me, who was white, got an expected "good morning" greeting from the same cashier. I did say to her it's rude to address any paying customer with "what do you want?" And in response, she smiled and said nothing. I've been to this Dunkin before but I've never met an employee that was this rude or rude at all for that matter. I hope her boss sees this so they can help her adjust her approach asap."

"step in the mornings, and excellent service, friendly people, very nice girls"

"Tried this location twice. First time they had only 1 (one!) variety of doughnut remaining. At 2PM. Stopped in today because my grandson wanted a doughnut. Ordered on the app. One doughnut was the order. Stood there for five minutes until a woman asked what I was waiting for. Showed her the order on my phone. She gave me the doughnut without looking at me, just an outstretched arm, no thank you. Is it that difficult to be nice to people, to make them feel welcome? I guess so. Plus they leave crumpled dollar bills (tips, I guess. For what I don’t know) behind the counter on a shelf near the food. Service was, in its way, truly amazing. Plus the place is always filthy."

"Ordered using the mobile up and I spent 30$ and only got 5$ of what I ordered. I couldn’t get a refund because the manager wasn’t there and I came back the next day and still wasn’t there. They sent me on a wild goose chase..: this location NEVER has anything"

"Great place, kosher, good customer service, delicious food."