Ace Hdwe of Ellenville

"Friendly staff, no customer service."

"Sweet and knowledgeable staff! Patient with questions and always willing to help. Great selection, with everything I’m looking for. Appreciate how convenient it is too :)"

"The staff here are super friendly - and unlike big hardware stores, you can find one when you need them!"

"Very nice store. Much larger then you think and the have much more than i would have believed. They are my go to hardware store when I'm in the area. The staff was very helpful and super polite."

"Owner, Brian, has absolutely no people skills (customer service skills). He rudely walks away while you are still talking, hangs up the phone instead of trying to resolve any problems. (Other reviews show this to be the norm with him) family run business = Brian was handed this Ace Hardware store. He clearly wouldn't be able to be hired anywhere else with his i dont care attitude and the fact that he thinks he's "owed" his position with his extremely immature ways. Best and safest advice I can give - DONT GO TO THIS PARTICULAR ACE HARDWARE STORE, with all the other available ACE HARDWARE stores plus Home Depot & Lowes in the area you are better off skipping his higher than tho attitude and receive a much better attitude from another store than to have to, by chance, deal with Brian and his immature, ignorant, LYING (perjury) manner. I wouldn't even have given this store 1 star as it deserves a minus but then I wouldn't have been able to give testimony and a review. Good luck to anyone that has to deal with this individual and good riddance to a store owner who deserves to be on the streets pan handling for a living. Let's see how tough Brian is really is then."