State Employees’ Credit Union

"0 srars! Went in for a Fraud problem, very rude and talked to me like I was stupid. I went in for questions and help not smart mouth attitude and stupid looks she gave me.Said the is nothing she can do. I wanted to cry my money has been stolen and thats the answer I get! 1 800 # helped me more than she did! Very disrespectful! I've been with SECU since i was 16, never have I been treated like this. I'll stick to the Mooresville branch! If your not a morning person or friendly find a new career. Statesville branch needs nicer people."

"The slowest bank ever. I'm never here less than 25 mins. I always have my deposit or withdraw slips all ready before i get to the bank and still im here forever. Today I sat at the drive thru window for ten minutes waiting for them to send me the tube because the car in front of me sent it back to them before pulling off. I pushed the call button when I pulled up to let them know and they just say "we will be with you in a moment" and don't wait to hear what I need. Ten mins later she finally get to me send me the tube and I sat for another 15 mins before they finally finished my withdraw. I don't expect them to be lightening fast but spending 25 mins here is crazy. I always try to come before 11am. I can't imagine what the wait is after that probably hours. Hopefully the new bank they are building will be quicker."

"i've been with this Credit Union for many years an have had nothing but positive vibes. I've always been treated fair have enjoyed the kindness of the employees. Keep up the good work i will continue to give you all my business. In Fact my wife an i will be there tommorow 12/27/2017 to make deposits."

"Not only is the staff in Statesville very nice, they have been exceptionally helpful and informed. In addition on one particularly difficult personal day I confess I was somewhat short with a teller over a bank policy nevertheless she maintained a professional manner without responding in kind. Customer service gets a 10 from me."