Panera Bread,

1015 Mall Walk, Yonkers, NY 10704, United States

"Sat down and ordered brunch for myself, my SO, and my toddler. Not only did they miss a few of my items and had the nerve to be upset when I kept having to get up and remind them, but when we looked to the side of our booth (sitting right in front of where they prepare the food) there were roaches. Never again."

"Panera bread food is always good however, the wait time was about 30 minutes to receive my order here at this location. Only two people working the kitchen on a busy day. Lost my appetite waiting for the food to come out. My friend ordered a sandwich and they only have him half of it and told him to come back for the other half later."

"I’ve been to other Panera Bread locations and they can’t seem to get orders correctly . I ordered a sandwich and it took 20 minutes. My sandwich was already ready and staff didn’t call my name. I also asked for no cheese and they managed to still have a few pieces in it. The bread was stale. The lettuce was old. I didn’t bother taking it back considering it took a while to get orders prepared. The first time I ordered from them I ordered from a deliver app for a large party and they forgot an order. Customers wait a while for their order—please ensure staff double checks orders before sending them out."

"Gave this place a try two times now, and both times have been disappointed. THIS SPECIFIC LOCATION AT CROSS COUNTY. I’ve had better Panera from other locations. This one can’t seem to get it right. I’ll let the picture do the talking… DO YOURSELVES A FAVOR. IN THE MOOD FOR PANERA? Even if at cross county, GO SOMEWHERE ELSE."

"So I used the rapid pick option through the Panera app, and worked fairly well. The order was received and didn't have to wait on a line. When I arrived at the location, I did have to wait for my order to still be complete which was a big deal. The staff acknowledged me and checked and let me know it was waiting on an item. There is a large outdoor parking lot for the entire mall. Cash and credit are both accepted. The app only allows credit or e-wallet purchases, no option to pay in-store. The prices did feel high in relation to the quality of flavor and quantity of the item. The dining area was clean and open for anyone to sit and enjoy their meal or work on anything they were working on. There is a public bathroom. The pastry and teas are very good. 11/2022"