Walgreens Pharmacy

"Absolutely terrible! I made an online appointment to get a flu shot. I was told that my insurance only pays for the flu shot they no longer had. I explained that the information they were giving me was incorrect and right on the insurance website it says they pay for both of the different flu shots. I was again told that according to the computer I couldn't. I called my insurance company and they said that I was indeed correct. I went back to the window and the person I was originally speaking to went to lunch and the lady there now said that the first person was new and she would take care of it. 25 minutes later there was no communication and when I went back up to the window to ask how much longer she got nasty. I am not going to put up with this entitled child talking to me like that and just stand there. But I'm not going to make a scene in a Walgreens so I just left and I will NOT conduct any more business at Walgreens. I want to add that there was no one else there so they were not busy and were just standing around. Except the pharmacist, I saw she was busy but that's not who deals with the up front stuff and the flu shots. Hopefully CVS will have better employees."

"Simply trying to get my son's prescription filled. I was on hold for 40 mins and someone just hung up on me so I had to call back and start the whole process over. Very unprofessional and I will have his prescription sent to the other Walgreens location. It's been three years of the same thing over and over."

"I have had the worst experience with this Walgreens Pharmacy. I have never been to a pharmacy where it takes days to fill a prescription. If you would die without your medicine, don’t bother getting it filled here. It can’t be the practices because I’ve had several prescriptions filled here from different practices and it happens every time. Meanwhile, I call another locally owned pharmacy and they have the meds in stock and only take 15 minutes to fill. Angry is an understatement."

"Prescription was called in during morning hours (10:30 AM)... Called back to check on status of prescription at 12:00PM the same day, the prescription wasn't ready and the status unclear. I called back at 2:00 PM kept being placed on hold for about 40 minutes... And, once I actually had the chance to speak with a human... I was told that my prescription was not ready. I had to keep asking how long it would take. I was then told by the person it would take 30 minutes even though she said she had it in her hand. This is not the first time that I have had an issue with getting my prescriptions filled in a timely manner... The customer service is very poor, and unprofessional. I'm thinking about going back to Walmart Pharmacy... I choose this Walgreens because it was closer to my home, but the way everything is now in society...all one can hope for is to receive prompt and courteous dealings with the merchants we choose to spend our hard earned money with. #DoBetterWalgreensPharmacy"

"I have always used Walgreens as my pharmacy of choice … until now! I moved and this is the closest to my home. The staff that I’ve interacted with are rude, unprepared and not capable. A important prescription that was sent to the pharmacy over a week ago, is still not ready for pick up. Really not acceptable."