Portville Truck INC 457 Whitehouse Road, Portville, NY 14770

"they had my truck for three months. I had to call numerous times to get updates. Not one call from them that whole time. They finally told me I needed $11,000 worth of work done. They also said they could not get the parts at this time. So I had them tow it back to my shop. They still charged me $3000. They would not bring my truck back to me unless I paid them for the work that they say they did. It has been a month since my truck has been back and still I cannot get an invoice from these guys . Also took my truck to another garage. Fixed for $3000. This company is unprofessional and over charges .."

"I've read the other remarks. I've also done the job before. These guys are there all day. Try for a little hometime and are always on call in an emergency. However when the drunk driver took my Semi out head on @ 00:30 in the morning. These guys were there within 30 minutes. Picking up my truck. Picking up debris. Sweeping the street so others didn't get a flat from my accident. Doing one Heck of a job. If they seem a little short or tired at times. May I suggest that you might try their job before telling people what you think. I forgot they even helped get the refrigerated load delivered on a Sunday to cover my customer. People say expensive? Not for the service that I and my happy customer got."

"Very expensive shop. Very expensive towing. Never go back. I suggest to choose different company. I got charged ~1700$ for 25miles towing. From the start they say something but when its time to pay they talking something else. 675$/h towing only + the charge separately if they have to take of driveshaft. They lie. In theme store 911 its 16$. But i got in them shop the put 2 911 bottle in my thanks and o got charged 50$ and i took 2 additional with me and charged me again 50$. Cris the boss its very rude. Waiting room its like in restroom, cold and they have 4 chairs only and it’s dirty. Towing + 3 h laybor 4 :911, 3 filters = 2500$. I hope when they gone get in trouble to use them and charge them at maximum. Cris i hope your bussines getting bad that quick how you defrost my truck. Thanks for your business Mr. rude-y Cris"

"Good place to go to get repairs on your truck , also truck builds . They are knowledgeable and able to do all repairs."

"I work with shops on a daily basis across the country and never in my life have I come across such a poorly run facility. Chris the President of the company is rarely in the shop and when he is he is rude. I called to ask him questions about a truck at their location. He talked over me, and would not allow me a chance to speak. Chris yelled at me then hung up on me. When I called back he stated "oh you want to try this some more huh!" I am just trying to pick our truck up. Today Chris is not in the office today, however the bill is paid, my driver is there, and they will not release the unit. They will not release the vehicle, they were well aware we would be there today, and surprise Chris is NOT in the office. How does this company function!!!"