Subway 174 South Union Street, Spencerport, NY 14559

"I was attempting to order $300 worth of gift cards in multiple of $15. The national subway promotion is purchase $25 in gift cards ( plural) receive a 6" sub free. Upon reading the promotional details it appears that there is a limit of 4 free subs per order. Which would translate to me, for $100 in gift cards ordered there would be 4 free 6" subs. When the very nice woman working at the location attempted to contact the owner on this kind of order she was informed that the amount of gift card (singular) promotion was for $25 increments. The person on the phone stated she spoke with the owner on this concern. All advertising states; purchase $25 in gift cards ( again plural). I was told they would not honor my request. This is the same location that I have purchased large amount of gift cards in previous years and never was there an issue. My attempt was to shop local, to keep dollars within Spencerport but I could not complete the transaction for the gift cards knowing other Subway restaurants would welcome a $300 sale. The staff at the location were very attentive and at a loss for words. They were courteous and very welcoming. It is my hope the owner and the person on the phone realize that the staff is very good. The service rating given is for the ownership / management team not knowing national program, not a reflection of the store staff."

"Very friendly with good customer service. The young lady working there was helpful and accommodating when we stopped in on a Saturday afternoon. Thank you very much hope you have a nice day."

"Store was clean. Employees kind. Sub was acceptable. Hard for me to adequately evaluate subway. Because there's very little cost savings anymore (something that's changed drastically over the last few years). If we are going subs, I'd rather pay a tiny bit more at a Dibellas, Wegmans or Pizza shop and get better quality ingredients and larger portions."

"Super nice staff. Clean store. Quick, efficient and made my rotisserie chicken sub perfectly. Pic won’t do it justice, but it was perfect!"

"There are two enterance, one from main street and one at the back with a lot of parking. There was a long queue there so we ordered online for pickup and went to shop at Tops which is nearby. When we came back our order was ready and the staff was super pleasant. Order was prepared perfectly and we enjoyed it a lot."