CVS Pharmacy

"This the most worst and ghetto CVS ever. I called to check the status of my prescription today and staff told me me to hold on while also talking to another staff member in the background for 10 mins. I saying hello she typing and speaking to another staff member and than hung up. When I call back to share my frustration she acted she didn't care and still type being silent than pull my information and tell me that my prescription has not been filled at another pharmacy. When I ask her which one she tells me she unable to see the CVS it is curenty located. How can you not see where my medicine is located I been with CVS for years. I always have a issue with this pharmacy it defintely need to be restruction and a brand new team because the staff is disrespectful and rude as hell. I will be escalating this up to corporate I am so sick and tired of tthis CVS"

"One word: incompetence. I have a CVS account already with my insurance information already loaded. Somehow, the lady at the location was not able to pull it up… she must have been typing in my information incorrectly even though she had a screenshot in front of her. She didn’t try to retype it or verify that she had the information correct. Just said “call your insurance” and brushed me off. I just walked away and transferred my prescription to a different CVS that’s slightly further from home, but which is hopefully better with customer service."

"Texted me to let me know that my doctor has not approved the prescription refill yet. I went through the steps and called my doctor and turns out it was never sent over to them. I have called 3 times now, been hung up on 2 times and have been on hold for another 20 minutes waiting for someone to pick up the phone. THIS IS RIDICULOUS. Mind you, they sent me the text on Friday while I am at work. I cannot go into the pharmacy to talk to them and I have 4 pills left. My doctor is not open Saturday or Sunday, and this pharmacy is slow as heck to fill a prescription anyway. GO SOMEWHERE ELSE"

"I came here Tuesday during a major eczema flare up and had a bill of over $150. I couldn’t afford it and really needed it so the pharmacist took additional time to find a coupon that helped bring my bill down significantly. I really appreciated her for taking the time to do that for me. Especially since they probably spent all morning filling my scripts so thank you guys so much for all you do :P"

"I went to pick up a prescription on 1.23 and the line was longer than I had ever seen it. As I got closer I noticed only one person behind the counter. It was the pharmacist Lina. She was hustling alone. Despite the long line and working alone she kept a pleasant demeanor and a smile on her face. The line continued to grow and one customer got so upset she began to curse Lina out. That didn’t stop Lina from continuing to smile and apologizing for the wait. I’m not sure why she was working alone but this pharmacist is the reason why I will continue to choose Target CVS over any other pharmacy. Thank you to all the customers in line who came to her rescue when the woman started cursing her out. This world still amazes me that there are still kind people. And Lina thank you for your grit! You’re a great example of hard work and determination."