NAPA Auto Parts - Honeoye Falls Auto Supply

"Always loved this store but was very disappointed on Saturday. Ordered everything I needed for an oil change, drained oil out of truck, went to get everything and they were closed. Website said they were open till 2, I was there at 1 :30."

"Every time I go into the store, the people are always happy to help. I need that since I am not one who knows much about cars!"

"Many thanks to John who helped me out with my windshield wiper blades, and put them on. Definitely far above ordinary customer service norms. Thanks again!"

"So, my daughter works nearby and she left the lights on on my truck while she was there. Killed both batteries, which is a bummer because jumping it is out of the question. Called NAPA and they offered to bring over a jump pack to try to turn it over. No go. That would have been enough, but Stefan tells me to bring the batteries over to the store and he will check them and charge them for me. Called me later to let me know they were done and that they were okay. I offered him some money both times for the extra work and he wouldn't take it. I was walking out with my batteries and I passed the manager and commented on the excellent customer service. It wasn't until I got in my car that I realized that I wasn't even a customer. I am now. Good work guys!"

"Walked into the store thinking I was never going to find a certain part for my truck. After getting a great welcoming from the staff I was helped right away with fast service and the employee found my part right away. Part was in stock and at a great price that beat the online prices I was looking at. After talking to the staff found out it was a local family owned business, I'll be sure to come back for my automovtive needs."