Panera Bread,

7651 New York 96, Victor, NY 14564

"Decided to try someplace I have never been before. I tried their signature hot chocolate which was definitely not my favorite kind of tasted a little watered down no real chocolate flavor. I got the chicken and pepperoni mozzarella sandwich, it was good not my favorite but they used shredded chicken which was very nice. I may try it again and get something different to see if I like something more better."

"Honestly this store was great, but it has gone down hill lately: not sure why. Maybe understaffed? Management is running around instead of directing the store during rush time. Wait was unbelievably long. Past 45 min for 2 small things, The manager is very inexperienced from the way he was handling situations . They are are disorganized no communication in the kitchen. The manager honestly needs to do better everyone was complaining. Cold food, long wait time, and wrong items were the top complaints I hear just by waiting. Lady with the blue hair was literally running around and trying to solve everyone’s problems Honestly todays operations should be reported to corporate. The manager had to re make a family feast because “ someone took it” . What’s happening, the manager needs to be re trained or fired. Some one needs to be on expo, They need a busser bad"

"Went through the drive-through. It was fast and convenient. The food was fresh and delicious. The employees were very nice also."

"The food was very good and cooked well. My sandwich tasted really good and the pizza was well done as well."

"Have ordered the margarita pizza multiple times, usually comes with basil on it but the last two times I’ve ordered it hasn’t had any. For the prices of everything here, they should make sure to include everything that is listed on the menu. Disappointing. But the broc cheddar mac is always bomb."